Verified Job
Customer Support / TeleCaller
DirectorAssociate DirectorHead Administration
Customer Support / TeleCaller
#263182
Remote / WFH
Job Description
Role : Director / Associate Director (Head) - Administration ( BPO / ITeS / KPO)
Location : Mumbai
Key Responsibilities:
- Planning and coordinating administrative procedures and systems and devising ways to streamline processes
- Lead, oversee and direct the staff responsible for administrative services
- Manage overall administrative activities Pan India ( for Multiple Locations)
- Collaborate with management to identify and deliver the required administrative support operations for the organization
- Serve as the liaison between administrative personnel and senior management when it comes to administrative issues
- Managing the Travel desk for domestic travel requests
- Assessing admin staff performance and provide coaching and guidance to ensure maximum efficiency
- Ensure the organizations compliance with applicable health, building, zoning, and safety licensing and certification requirements.
- Monitor inventory of office supplies, furniture, equipment, etc. and the purchasing of new material with attention to budgetary constraints
- Monitor costs and expenses to assist in budget preparation
- Manage administrative work such as mailing, file maintenance, record-keeping, MIS
- Arrange and coordinate corporate events/programs
- Maintaining confidentiality of sensitive information
Educational Qualification & Work Experience:
- PG / MBA / Graduate with Minimum 20 years of experience in administration including 10 years in a managerial capacity
- Extensive Experience in a BPO Industry managing Transport, Cafeteria, Facility etc
Location : Mumbai
Key Responsibilities:
- Planning and coordinating administrative procedures and systems and devising ways to streamline processes
- Lead, oversee and direct the staff responsible for administrative services
- Manage overall administrative activities Pan India ( for Multiple Locations)
- Collaborate with management to identify and deliver the required administrative support operations for the organization
- Serve as the liaison between administrative personnel and senior management when it comes to administrative issues
- Managing the Travel desk for domestic travel requests
- Assessing admin staff performance and provide coaching and guidance to ensure maximum efficiency
- Ensure the organizations compliance with applicable health, building, zoning, and safety licensing and certification requirements.
- Monitor inventory of office supplies, furniture, equipment, etc. and the purchasing of new material with attention to budgetary constraints
- Monitor costs and expenses to assist in budget preparation
- Manage administrative work such as mailing, file maintenance, record-keeping, MIS
- Arrange and coordinate corporate events/programs
- Maintaining confidentiality of sensitive information
Educational Qualification & Work Experience:
- PG / MBA / Graduate with Minimum 20 years of experience in administration including 10 years in a managerial capacity
- Extensive Experience in a BPO Industry managing Transport, Cafeteria, Facility etc
