Director, Specialist Client Manager

Join us as a Director, Specialist Client Manager

In this key role, you’ll oversee the region's portfolio to make sure that appropriate credit strategies are in place
We’ll look to you to drive an effective operating rhythm and workflow within the business, creating a culture of continuous improvement
You’ll be an integral part of a team and a positive presence in the business, as you lead an engaged and motivated team
What you'll do
As a Director Specialist Client Manager, you’ll be leading, coaching and inspiring a team and supporting them to drive a culture of strong risk management, leading to sustainable client growth and minimal impairments. You’ll manage recruitment, headcount, remuneration and cost budgets relating to your team, and you’ll build a supportive and inclusive workforce.

Additionally, you’ll:

Protect the bank’s capital and reputation, ensuring strong and diligent risk management at all times
Support your team to maintain facilities to meet client needs, drive sustainable portfolio growth and provide strong client risk management
Manage the team’s capability to own credit delivery and credit stewardship for cases
Oversee the correct adherence of processes and escalation of any arising issues
Develop and maintain an effective strategic network across the leadership of Invoice Finance Risk teams and other internal stakeholders
The skills you'll need
You’ll need to have a proven track record in managing and leading teams of multi-skilled professionals, with experience of recruitment, development, resource planning and performance management. We’ll also expect you to have a track record of strategic thinking and building business intelligence, by working collaboratively and engaging with a variety of leaders and teams.

It will also be essential for you to have the Chartered Banker diploma in Lending Skills.

Additionally, we’ll look for you to have:

Expert knowledge of working capital sales policies and processes
Detailed knowledge of the external working capital marketplace, alternative providers and other sources of financial support available to our clients
Strong interpersonal skills and the ability to work collaboratively across a range of internal stakeholders and external professional advisers
Excellent team working skills with the ability to contribute strongly to regional and national leadership teams
Highly developed influencing negotiation, organisational and planning skills Read more