Director of Customer Relations

Dasra


Associate - Legal, Compliance and Governance
Dasra • Mumbai, Maharashtra • via Glassdoor
2 days ago
Full–time
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Job description
Department

Finance

Job posted on

May 15, 2025

Employment type

Full Time

Dasra’s bold aspiration is a transformed India where a billion thrive with dignity and equity. Established in 1+++, Dasra is India’s leading strategic philanthropy foundation, working with philanthropists and high-impact social entrepreneurs to bring together knowledge, funding, and talent as a catalyst for social change. Dasra nurtures strategic philanthropy for India and focuses on impactful programs such as empowering adolescent girls, urban sanitation, inclusive economies, and child protection and care. With 25 years of experience in the sector, a depth of knowledge gained from working with over 1,000 non-profits, and having brought $100 million in funding to organizations, Dasra drives collaborative action to accelerate social change in India.

Dasra embraces diversity across people and communities through multiplicity in composition integrated with structures, culture and policies, enhancing inclusion and belonging for all in letter and spirit. We envision a team that includes people across caste, religion, gender, economic status, geography, disability and other underrepresented communities, supported by organizational structures that enable collective, transparent and fair decision making, guided by policies that facilitate growth and authenticity within an environment of openness and listening.

We believe that GEDI in our institutional and programmatic endeavours will enhance, drive and accelerate social impact and social change through an integration of the worldviews of the most marginalized, recognition of their vulnerabilities, rights and potentials and through prioritization of their needs.

We are seeking a motivated and detail-oriented professional with a strong foundation in legal, compliance, financial governance. The ideal candidate will support day-to-day compliance related operations, regulatory audits, track and update internal databases with applicable MCA regulatory changes, donor related compliance such as GST, FCRA and Income Tax and vendor MIS, document management and dashboard preparation with a focus on contributing to compliance, financial reporting functions. This role demands a proactive approach to maintaining and enhancing organisational compliance and governance standards.

1.Principal Accountabilities / Key Deliverable:

Compliance Management
• Assist in conducting compliance audits and reviews to assess compliance with internal policies and external regulations
• Assist in review/development and implementation of policies and procedures to uphold organisational compliance standards across all financial activities
• Collaborate with program teams to identify and resolve compliance issues, support in resolving donor question related to Indian laws, recommending and implementing corrective actions.
• Maintain and regularly update organisation wide compliance dashboards.
• Assist in preparation of various dashboards and their regular updation
• Take a lead role in maintaining Organisational Risk Register

Statutory and Secretarial Compliance:
• Ensure compliance with applicable laws, including but not limited to Income Tax, FCRA, MCA, CSR and GST regulations.
• Maintain accurate and timely filings with regulatory authorities (eg: TDS, Profession tax, Income Tax, FCRA, MCA, CSR including Secretarial filings , annual reports, and registrations etc.)
• Assist in reviewing of legal documents including but not limited to contracts and agreements, ensuring compliance with relevant laws while safeguarding organisational interests.
• Track and manage a record of all active licenses/registration certificates and take proactive actions for its renewal and assist in new/fresh application of the any registration.
• Assist in finalizing minutes of meetings and follow up on action items arising from board and committee decisions
• Track due dates for secretarial and compliance-related filings and maintain a compliance calendar

Financial Reporting and Record Keeping:
• Support in reviewing the Invoice along with the supporting to ensure compliance with procurement policies.
• Monitor adherences to financial and documentation standards.

Vendor Donor Management:
• Assist the team as one of the primary points of contact for donors and vendors regarding financial matters
• Establish and maintain strong relationships with different teams to manage donors and vendors MIS, ensuring timely communication and resolution of inquiries
• Monitoring of donor agreements and vendor contracts to facilitate proper funds disbursements and payments as per signed agreement
• Lead the grants disbursement lifecycle, including due diligence, KYD reviews, disbursement, monitoring and reporting.
• Ensure full compliance with CSR law, and donor specific guidelines and its requirements.

Cross-Functional Collaboration:
• Work with cross functional teams to ensure financial and compliance integrity in projects and initiatives
• Provide financial and compliance guidance to cross functional teams.
• Participate in meetings and discussions related to financial planning, compliance management and program implementation.
• A proactive mindset and ability to work independently and in cross-functional teams.
• Process Efficiency:
• Identify and implement improvement in internal compliance and finance processes
• Work closely with team to develop tools to improve operational efficiency.
• Others:
• Keep abreast of the latest development in the regulations as well as NGO sector specific rules and regulations.
• Foster a positive, ethical and collaborative work environment

Process Efficiency:
• Identify and implement improvement in internal compliance and finance processes
• Work closely with team to develop tools to improve operational efficiency

Others:
• Keep abreast of the latest development in the regulations as well as NGO sector specific rules and regulations.
• Foster a positive, ethical and collaborative work environment

3. Key Skills Competencies :
• Degree in Law, or qualification as Company Secretary, or Inter-CA
• With 3-5 years of experience in regulatory and secretarial compliance management.
• Prior experience with Section 8 Company (non-profit organisation) is advantageous.

4. Required skills and abilities:
• Strong understanding of statutory and secretarial compliance relevant to NGOs
• Advanced proficiency in MS excel.
• Strong analytical skills in reviewing financial data and information
• Excellent communication and inter-personal skills;
• Outstanding organizational, time management and multi-tasking capabilities;
• Ability to take initiative, solve problem, and work independently
• Capable of working efficiently in international and multi-cultural team, under pressure and with tight deadlines
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Suvanjali Legal Advisory


Director of Customer Relations
Suvanjali Legal Advisory • Mumbai, Maharashtra • via LinkedIn
1 day ago
Full–time
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Job description
About the Role

Suvanjali Legal Advisory is seeking a Client Relations Director to drive new corporate client acquisition and lead strategic relationship management. This role is pivotal to our growth strategy and brand positioning within the corporate legal advisory space.

Key Responsibilities

• Identify and acquire new corporate clients across sectors

• Build and manage strong relationships with CXOs, legal heads, and senior decision-makers

• Lead client engagement efforts, pitch services, and negotiate contracts

• Collaborate with internal legal teams to ensure exceptional client experience

• Monitor industry trends to tailor and evolve service offerings

• Represent the firm at industry events, legal forums, and networking meets

Requirements

• Minimum 3 years’ experience in a similar client relations or business development role within a legal firm

• Strong network and understanding of corporate legal needs

• Excellent communication, negotiation, and relationship-building skills

• Proven track record in acquiring and managing high-value clients

• Strategic mindset with the ability to work independently

Why Join Us?

At Suvanjali Legal Advisory, we don’t just offer legal services—we build strategic partnerships that drive business success. Join a forward-thinking team where your skills, insights, and leadership will shape the future of corporate legal advisory.

Apply now to be part of our growth journey.

#ClientRelations #LegalJobs #HiringNow #BusinessDevelopment #SuvanjaliLegal #CorporateLaw #LegalAdvisory #LinkedInJobs Read more