Director - IT Vendor Management
Job Description
This position is for a Managing Director in the Strategic Partnerships and D&T Capabilities organization. This role drives strategic value by managing the entire supplier lifecycle, ensuring compliance, and providing rigorous financial stewardship across our vendor landscape. You will also head a dedicated analytics wing supporting all data technology, utilizing data-driven insights to optimize vendor and D&T organizational performance.
Essential Functions
• Accountable for developing roadmaps with our strategic partners to align with our strategies, services, and products and ensure FedEx and partner compliance with our contractual obligations.
• Supplier KPIs and roadmap creation to monitor the strategic partner landscape while supporting quality and value realization.
• Strategic partner contract management & performance: Ownership of all phases of the contract lifecycle with strategic professional service partners/vendors and continual performance monitoring of strategic partners/vendors against key performance indicators (KPIs) to ensure contractual obligations are met.
• Direct oversight and management of hardware and software contracts, ensuring optimal licensing, performance, and compliance across the organization.
• Identifying, assessing, and mitigating strategic supplier-related risks to protect the organization’s reputation and assets.
• Managing the entire strategic supplier lifecycle, from selection to offboarding, to ensure that suppliers are managed effectively throughout their engagement with the organization.
• Accountable for the financial stewardship of strategic partnerships, including budget management, forecasting, and driving cost optimization initiatives.
• Leads a dedicated analytics wing that supports all data tech and provides data-driven insights to guide strategic decision-making and optimize vendor performance.
• Developing and maintaining positive and mutually beneficial relationships with strategic suppliers to enhance customer experience.
• Develops and leads a best-in-class D&T Analytics team responsible for the health of the larger data and technology organization.
• Maintains a spirit and focus of execution and value creation – drives continuous improvement into process, behaviors, technology refresh/implementation and delivery mechanisms into all aspects of the Strategic Partnerships and data analytics
• Empowers the workforce for an AI-driven, digital-first future
• Leverage AI thought leadership and AI tooling to design a best in class, efficient organization
• Create a compelling vision, clear direction, and strategy for the team leaning into an AI led approach.
• Attract, motivate, develop, and retain highly skilled leaders and professionals to drive value creation and execution.
Knowledge, Skills and Abilities
• Excellent visual, oral, and written communications skills including developing customer-facing presentations.
• Experience with solutions-based thinking.
• Experience with AI Native thinking
• Experience embedding AI into day-to-day workflows
• Experience leading project or program management teams and orchestration of cross-functional team members to achieve goals.
• Strong financial acumen with experience in budget management and cost-benefit analysis.
• Experience leading data analytics teams or initiatives, specifically supporting data technology frameworks.
• Knowledge of hardware and software contract negotiation and licensing models.
• Working in a fast-paced environment with a bias to action.
• Strong internal customer relationship management skills.
• Flexibility to manage multiple priorities and initiatives simultaneously.
• Leadership experience in Supplier Management or Audit / Compliance.
• Experience driving change initiatives across large, cross-functional organizations.
• Ability to build collaborative working relationships with internal and external customers and meet time sensitive deadlines.
Minimum Education
A bachelor’s degree in finance, data science, computer science, information technology, or a related field.
Preferred
An MBA (Master of Business Administration) or a master’s in information technology, data science, engineering, or finance related field.
Minimum Experience
• 15 years of total experience with 5-8 years in a leadership role.
• Experience in managing multi-million-dollar budgets and P&L responsibility.
