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Verified Job Manufacturing - Operations

Digital Operations Officer

Northumberland, England
29064.00 £
Manufacturing - Operations
#54722
Remote / WFH
North Yorkshire Council

Job Description

The role of Digital Operations Officer, sits within the NYES Hub team, and plays a key role in supporting the delivery and continuous improvement of NYES systems and digital services, ensuring they are efficient, customer-focused, and aligned to wider North Yorkshire priorities in particular, the Best Start in Life (BSiL) programme.



You will support the development and maintenance of digital systems that help deliver a coherent, user-friendly “digital front door”, connecting families to early years services, childcare, and support networks.



Helping align NYES digital services with wider developments such as the Best Start in Life platform, Families Information Service, and NHS digital offers and supporting inclusive and accessible digital services.



You will support the wider NYES team by ensuring data is accurate, accessible and used effectively to inform decision making and service improvement.



Supporting the Best Start in Life

This role will contribute to North Yorkshire’s ambition that “every baby, child and family has the best start in life”, ensuring families and professionals can easily access the information, services and support they need.



Early support and prevention, ensuring families get the right help at the right time Integrated, joined-up services across health, education and family support A shift from analogue to digital services, improving accessibility and user experience Empowering families through easy access to trusted information and resources



As Digital Operations Officer, you will help enable these ambitions by ensuring NYES systems and customer-facing digital services are modern, connected, and responsive to user needs.



Why work for us?

When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position.

Our holiday entitlement starts at 28 days rising to 34 days (pro-rata) per year with continued service, plus public holidays.
Pension:
for your retirement with our generous local government pension scheme with a 15.1% contribution.
Fitness & Rewards: Fitness discounts with various Gyms across the county.
Stay on top of your game and
£££.
Lifestyle Savings: explore a huge range of discounts to help you
money across hundreds of the UK’s favourite high-street and online retailers.

Please click our Total Rewards link below to see the full range of benefits available.
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