Desktop Engineer L1

Desktop Support Engineer to assist our clients with computer hardware and software issues He required to work on-site or via remote connection and assist with hardware installations software upgrades systems integrations and basic IT-related issues Responding to client support requests Printer Troubleshooting and Maintenance Address user tickets regarding hardware software and networking Direct unresolved issues to the next level of support personnel Contacting clients to find out the nature of the problem Travelling to the client s location or connecting via a remote link Troubleshooting hardware and software issues Installing and maintaining hardware and computer peripherals Installing and upgrading operating systems and computer software Troubleshooting networking and connection issues Advising on software or hardware upgrades Providing basic training in computer operation and management Help new employees set up their workstations and Train end users when new software or IT regulations arrive at a company Maintain and upgrade equipment as needed Help create technical documentation and manuals Device Maintenance Job Type Full-time Pay 20 000 00 - 25 000 00 per month Benefits Health insurance Provident Fund Application Question s What is your total work experience as a Desktop Engineer L1 Are you comfortable for the Bahadurgarh location Are you comfortable within the salary range of 20-25k In hand Can you join within 15 days or immediately Work Location In person