Deputy Area Manager | Operations and Service|Patiala| Punjab| India

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Customer Care Executive
1 month
India
Patiala, Punjab Get directions →
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ID: 492507
Published 1 month ago by Bajaj Finserv
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Patiala, Punjab, India
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Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities To Ensure SLA Delivery for each process • To Ensure quality of files processed by the Operations team are within the specified guidelines • Achieve Service To Sales Numbers • To Ensure all cash management services at the branch are delivered • Achieve Service Related TAT specific deliverables like Generating Tokens, FTR, TAT etc • Data Analysis Sharing of best practices with team • Ensuring Implementation of Policies processes • Coordination with various HO / Cross functional departments providing feedback • Recruiting and manpower forecast planning • Ensuring highest levels of employee relationship, motivation engagement To drive results high levels of employee Satisfaction • Vendor management (CPV Agencies) • Ensuring Compliance Integrity within the area/region • To Support all New Initiatives functional Projects of the Function Required Qualifications And Experience • Should have 2-4 yearsТ experience, and minimum 1 years managing branch operations • Should be a post graduate preferably • Should have collaborative work style to engage with peers colleagues across the company. • Should have excellent communication skills along with strong presentation and data analytics skills. • Self-motivated and a self-starter Read more

Published on 2025/09/10. Modified on 2025/09/10.

Description

Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities To Ensure SLA Delivery for each process • To Ensure quality of files processed by the Operations team are within the specified guidelines • Achieve Service To Sales Numbers • To Ensure all cash management services at the branch are delivered • Achieve Service Related TAT specific deliverables like Generating Tokens, FTR, TAT etc • Data Analysis Sharing of best practices with team • Ensuring Implementation of Policies processes • Coordination with various HO / Cross functional departments providing feedback • Recruiting and manpower forecast planning • Ensuring highest levels of employee relationship, motivation engagement To drive results high levels of employee Satisfaction • Vendor management (CPV Agencies) • Ensuring Compliance Integrity within the area/region • To Support all New Initiatives functional Projects of the Function Required Qualifications And Experience • Should have 2-4 yearsТ experience, and minimum 1 years managing branch operations • Should be a post graduate preferably • Should have collaborative work style to engage with peers colleagues across the company. • Should have excellent communication skills along with strong presentation and data analytics skills. • Self-motivated and a self-starter
 Bajaj Finserv
Bajaj Finserv
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