Deputy Area Manager | Operations and Service

Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities To Ensure SLA Delivery for each process • To Ensure quality of files processed by the Operations team are within the specified guidelines • Achieve Service To Sales Numbers • To Ensure all cash management services at the branch are delivered • Achieve Service Related TAT specific deliverables like Generating Tokens, FTR, TAT etc • Data Analysis Sharing of best practices with team • Ensuring Implementation of Policies processes • Coordination with various HO / Cross functional departments providing feedback • Recruiting and manpower forecast planning • Ensuring highest levels of employee relationship, motivation engagement To drive results high levels of employee Satisfaction • Vendor management (CPV Agencies) • Ensuring Compliance Integrity within the area/region • To Support all New Initiatives functional Projects of the Function Required Qualifications And Experience • Should have 2-4 yearsТ experience, and minimum 1 years managing branch operations • Should be a post graduate preferably • Should have collaborative work style to engage with peers colleagues across the company. • Should have excellent communication skills along with strong presentation and data analytics skills. • Self-motivated and a self-starter Read more