Dental Receptionist- job post Robson Square Dental
Job Description
Our growing dental practice in downtown Vancouver is seeking an experienced, personable, and motivated Dental Receptionist to join our team full-time (4–5 days per week).
We are a patient-focused practice committed to providing high-quality care in a professional, friendly, and supportive environment. We are looking for someone who is a strong communicator, works well as part of a team, and takes initiative in helping keep the schedule full and patients up to date with their dental care.
Responsibilities
Greet and welcome patients in a friendly and professional manner
Manage appointment scheduling and help maintain a productive, well-organized schedule
Proactively contact patients for recare, outstanding treatment, and follow-up appointments
Help fill openings and short-notice cancellations
Answer phone calls, emails, and patient inquiries
Verify insurance coverage and process dental insurance claims
Manage patient billing, payments, and outstanding balances
Maintain accurate patient records and account notes
Assist with treatment coordination and scheduling
Work closely with the clinical and administrative team to support smooth daily operations
Requirements
At least 1 year of dental reception experience
Strong English communication and interpersonal skills
Friendly, professional, and confident when speaking with patients
Strong organizational skills and attention to detail
Proactive and comfortable making outgoing patient calls
Strong team player who is also able to work independently
Reliable and able to follow through on tasks
Experience with ClearDent software is preferred
Benefits
Extended medical and health benefits
Supportive and professional team environment
Opportunity to grow with the practice
Convenient downtown Vancouver location
If this sounds like a good fit, we would love to hear from you. Please submit your resume and cover letter for consideration. Only applicants selected for an interview will be contacted.
Job Type: Full-time
Pay: $31.00 per hour
