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Dental Office Receptionist

Calgary, Alberta
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Receptionist
#732167
Remote / WFH
Rejuvenation Dental

Job Description

Overview

We are seeking a professional and organized Dental Office Receptionist to join our dental practice. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while efficiently managing front desk operations. This role requires excellent communication skills, familiarity with dental and medical office procedures, and proficiency with electronic health records systems. Prior experience in dental or medical office environments is highly valued. The Dental Office Receptionist plays a vital role in ensuring smooth daily operations and a positive patient experience.

Responsibilities

Greet patients warmly and check them in efficiently using electronic medical records systems such as Dentrix and Epic
Schedule, confirm, and reschedule patient appointments accurately
Manage multi-line phone systems to handle patient inquiries, appointment requests, and other communications
Verify patient insurance information and assist with billing procedures
Maintain organized patient records in compliance with privacy regulations
Collect payments and process transactions at the front desk
Answer questions regarding dental services, office policies, and procedures
Coordinate with dental staff to ensure smooth workflow throughout the day
Keep the reception area clean, organized, and welcoming
Qualifications

Prior experience as a dental receptionist or in a medical office setting preferred
Proficiency with dental software is highly desirable
Strong knowledge of medical terminology and electronic medical records management
Excellent communication skills, both verbal and written
Experience handling multi-line phone systems and administrative tasks in a busy office environment
Ability to multitask efficiently while maintaining attention to detail
Professional appearance and friendly demeanor
Familiarity with office equipment and basic administrative functions
This position offers an opportunity to be an integral part of a dedicated healthcare team committed to providing outstanding patient care.

Pay: $24.00-$32.00 per hour

Work Location: In person
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