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Debt Relief Specialist
Jobs
#500471
Full Time
Job Description
Job description
Financial Resilience Officer
£ 35,235 - £41,511 per annum
Honiton Home Working
Full Time - 37 hours (flexible working may be considered)
Fixed Term - 6 months
About the role
East Devon District Council is committed to tackling poverty and this creative
role plays an integral part in aiding the production of the Councils anti-
poverty strategy. In this interesting and varied role, you will need to think
outside the box and source ways to support people who are facing hardship
and living in poverty. This will include accessing discretionary funding as
appropriate and working in partnership with other organisations including
Citizens Advice East Devon, Department for Works and Pensions, Housing
Associations, food banks and community groups in the voluntary sector.
So, if you are an individual who is passionate about helping to address the
underlying root causes of poverty and motivated to be part of building a
solution that works for our residents long term, we want to hear from you.
In return we can offer you a fantastic working environment in our purpose-
built offices in Honiton, along with flexibility for homeworking. Working in a
small but professional and dedicated team you will have access to excellent
benefits including generous annual leave, flexitime, access to a Local
Government Pension Scheme, and salary sacrifice cycle scheme. In addition,
youll be encouraged to take advantage of learning and development
opportunities.
About you
With a good standard of education (GCSEs or equivalent), you will also ideally
have knowledge of Welfare Benefits, Council Tax and debt recovery legislation
as well as up to date knowledge of Housing, local and national policies, and
the ability to review finances and budgets to help residents maximise income
and minimise expenditure. Excellent communication and interpersonal skills are
essential to enable effective communication with a wide range of people,
explaining complex legislation in a straightforward way and discussing
sometimes difficult and sensitive situations with tact and diplomacy. You will
need to be a team player and self-motivated to organise and manage your own
workload whilst also possessing problem solving skills to enable you to find
innovative and creative solutions to the issues and problems facing our
residents.
A valid driving license and own car are essential (reasonable adjustments may
be possible according to the Equality Act)
About us
Our recent Local Government Association Peer Challenge highlighted that EDDC
is a great place to work, with engaged staff and members and thats certainly
true! You will be part of a Gold Investors in People (IiP) organisation which
works together with local people to create great value services and an
outstanding community, economy and environment in which people want to live,
work, visit and enjoy now, and for future generations. And with our wide range
of health and wellbeing benefits, our highly flexible and collaborative hybrid
Worksmart working arrangements as well as our commitment to continuous
learning and development, you can be confident of joining a dedicated
community of colleagues who are Happy, Healthy and Here.
Apply
For more about working for East Devon District Council, visit
To apply online, please visit jobs.eastdevon.gov.uk or an informal discussion,
please contact Sharon Church, Benefits & Financial Resilience Manager on 013+5
5717+1 or email [schurch@eastdevon.gov.uk](mailto:schurch@eastdevon.gov.uk).
To apply, please click Apply Now.
[https:jobs.eastdevon.gov.ukitliveeddc_webrecruitmentwrdrunetrec17+gf.open?WVID=486+826SR6
&LANG=USA&VACANCY_ID=4476448x1P](https:jobs.eastdevon.gov.ukitliveeddc_webrecruitmentwrdrunetrec17+gf.open?WVID=486+826SR6&LANG=USA&VACANCY_ID=4476448x1P)
Closing date: 26 th January 2026
Financial Resilience Officer
£ 35,235 - £41,511 per annum
Honiton Home Working
Full Time - 37 hours (flexible working may be considered)
Fixed Term - 6 months
About the role
East Devon District Council is committed to tackling poverty and this creative
role plays an integral part in aiding the production of the Councils anti-
poverty strategy. In this interesting and varied role, you will need to think
outside the box and source ways to support people who are facing hardship
and living in poverty. This will include accessing discretionary funding as
appropriate and working in partnership with other organisations including
Citizens Advice East Devon, Department for Works and Pensions, Housing
Associations, food banks and community groups in the voluntary sector.
So, if you are an individual who is passionate about helping to address the
underlying root causes of poverty and motivated to be part of building a
solution that works for our residents long term, we want to hear from you.
In return we can offer you a fantastic working environment in our purpose-
built offices in Honiton, along with flexibility for homeworking. Working in a
small but professional and dedicated team you will have access to excellent
benefits including generous annual leave, flexitime, access to a Local
Government Pension Scheme, and salary sacrifice cycle scheme. In addition,
youll be encouraged to take advantage of learning and development
opportunities.
About you
With a good standard of education (GCSEs or equivalent), you will also ideally
have knowledge of Welfare Benefits, Council Tax and debt recovery legislation
as well as up to date knowledge of Housing, local and national policies, and
the ability to review finances and budgets to help residents maximise income
and minimise expenditure. Excellent communication and interpersonal skills are
essential to enable effective communication with a wide range of people,
explaining complex legislation in a straightforward way and discussing
sometimes difficult and sensitive situations with tact and diplomacy. You will
need to be a team player and self-motivated to organise and manage your own
workload whilst also possessing problem solving skills to enable you to find
innovative and creative solutions to the issues and problems facing our
residents.
A valid driving license and own car are essential (reasonable adjustments may
be possible according to the Equality Act)
About us
Our recent Local Government Association Peer Challenge highlighted that EDDC
is a great place to work, with engaged staff and members and thats certainly
true! You will be part of a Gold Investors in People (IiP) organisation which
works together with local people to create great value services and an
outstanding community, economy and environment in which people want to live,
work, visit and enjoy now, and for future generations. And with our wide range
of health and wellbeing benefits, our highly flexible and collaborative hybrid
Worksmart working arrangements as well as our commitment to continuous
learning and development, you can be confident of joining a dedicated
community of colleagues who are Happy, Healthy and Here.
Apply
For more about working for East Devon District Council, visit
To apply online, please visit jobs.eastdevon.gov.uk or an informal discussion,
please contact Sharon Church, Benefits & Financial Resilience Manager on 013+5
5717+1 or email [schurch@eastdevon.gov.uk](mailto:schurch@eastdevon.gov.uk).
To apply, please click Apply Now.
[https:jobs.eastdevon.gov.ukitliveeddc_webrecruitmentwrdrunetrec17+gf.open?WVID=486+826SR6
&LANG=USA&VACANCY_ID=4476448x1P](https:jobs.eastdevon.gov.ukitliveeddc_webrecruitmentwrdrunetrec17+gf.open?WVID=486+826SR6&LANG=USA&VACANCY_ID=4476448x1P)
Closing date: 26 th January 2026
