Verified Job
Customer Support / TeleCaller
Data Product Manager - Customer and Employee - Applications close: Sunday , 12 July 2026 *:5*PM NZST
Customer Support / TeleCaller
#721693
Remote / WFH
Insurance Australia Group - Applications close: Sunday , 12 July 2026 9:59PM NZST
Job Description
At IAG, were ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.
As a Data Product Manager Customer and Employee, you will take ownership of the Customer& Employee data domain within Core Data Assets, shaping and delivering the product vision, roadmap, and priorities. You will work closely with stakeholders to convert business needs into impactful data solutions, while supporting teams in shifting from a project-based approach to a product-led mindset.
In this role, you will lead the strategy, vision, and delivery of data products, drive improved decision-making and enable stronger outcomes across the organisation.
This is a permanent full-time role based in Tmaki Makaurau (Auckland) or tautahi (Christchurch).
Ng Mahi Hei Whakatutuki Mu | What You'll Do
Define and drive the strategy, vision, and roadmap for Customer& Employee data products
Lead, coach, and develop a high-performing data and engineering team.
Build a connected and cohesive team culture following the integration of two teams
Partner with stakeholders to translate business needs into product outcomes
Oversee end-to-end delivery, ensuring quality, compliance, and ecosystem integration
Identify capability gaps and implement training and uplift initiatives
Champion data governance, privacy, and best practices while leveraging enterprise and AI capabilities
u Pkenga me u Wheako | What You'll Bring
Strong experience in data product management including strategy, roadmap, and delivery
Proven people leadership, with the ability to lead and uplift technical teams
Solid technical expertise across data platforms (SQL, dbt, GCP, BigQuery, Python)
Experience in designing and managing data product architecture and engagement models
Strong stakeholder management with the ability to translate business needs into outcomes
Solid understanding of data governance, privacy, risk management and enterprise data practices
Collaborative, problem-solving mindset with a focus on team integration and performance
T Mtau ki a Koutou| What We Offer
Boosted KiwiSaver with 4.5% employer contribution and life insurance as standard.
20 days annual leave + 5 days MyLeave (extra leave for whats important to you).
Work from home and many more flexibility options with myFlex.
Up to 50% off personal insurance, including home and motor insurance.
Annual $500 health& wellbeing payment.
14 Weeks paid parental leave.
Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
employment type eligibility criteria apply
Applications close: Sunday , 12 July 2026 9:59PM NZST
T Mtau Ratonga Tautoko | Adjustments& Support
If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation.
He pitopito krero an m mtau | More About Us
As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. Thats not just words. Its our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We acknowledge Tngata Whenua in Aotearoa and are committed to growing Mori prosperity and wellbeing in Aotearoa through He Rautaki Mori (IAGs Mori Strategy). We celebrate unique viewpoints shaped by life experiences, cultures and passions. And expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.
As a Data Product Manager Customer and Employee, you will take ownership of the Customer& Employee data domain within Core Data Assets, shaping and delivering the product vision, roadmap, and priorities. You will work closely with stakeholders to convert business needs into impactful data solutions, while supporting teams in shifting from a project-based approach to a product-led mindset.
In this role, you will lead the strategy, vision, and delivery of data products, drive improved decision-making and enable stronger outcomes across the organisation.
This is a permanent full-time role based in Tmaki Makaurau (Auckland) or tautahi (Christchurch).
Ng Mahi Hei Whakatutuki Mu | What You'll Do
Define and drive the strategy, vision, and roadmap for Customer& Employee data products
Lead, coach, and develop a high-performing data and engineering team.
Build a connected and cohesive team culture following the integration of two teams
Partner with stakeholders to translate business needs into product outcomes
Oversee end-to-end delivery, ensuring quality, compliance, and ecosystem integration
Identify capability gaps and implement training and uplift initiatives
Champion data governance, privacy, and best practices while leveraging enterprise and AI capabilities
u Pkenga me u Wheako | What You'll Bring
Strong experience in data product management including strategy, roadmap, and delivery
Proven people leadership, with the ability to lead and uplift technical teams
Solid technical expertise across data platforms (SQL, dbt, GCP, BigQuery, Python)
Experience in designing and managing data product architecture and engagement models
Strong stakeholder management with the ability to translate business needs into outcomes
Solid understanding of data governance, privacy, risk management and enterprise data practices
Collaborative, problem-solving mindset with a focus on team integration and performance
T Mtau ki a Koutou| What We Offer
Boosted KiwiSaver with 4.5% employer contribution and life insurance as standard.
20 days annual leave + 5 days MyLeave (extra leave for whats important to you).
Work from home and many more flexibility options with myFlex.
Up to 50% off personal insurance, including home and motor insurance.
Annual $500 health& wellbeing payment.
14 Weeks paid parental leave.
Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
employment type eligibility criteria apply
Applications close: Sunday , 12 July 2026 9:59PM NZST
T Mtau Ratonga Tautoko | Adjustments& Support
If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation.
He pitopito krero an m mtau | More About Us
As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. Thats not just words. Its our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We acknowledge Tngata Whenua in Aotearoa and are committed to growing Mori prosperity and wellbeing in Aotearoa through He Rautaki Mori (IAGs Mori Strategy). We celebrate unique viewpoints shaped by life experiences, cultures and passions. And expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.
