Verified Job
IT / Software / Data Analyst
Data Center Analyst II- job post IREN
IT / Software / Data Analyst
#803676
Remote / WFH
IREN
Job Description
Full job description
Job Type: Full-time | Location: Prince George, BC | Department: Operations | Reporting to: IOC Manager | Work Location Type: #onsite
IREN is a leading AI Cloud Service Provider, delivering large-scale GPU clusters for AI training and inference. IREN’s vertically integrated platform is underpinned by its expansive portfolio of grid-connected land and data centers in renewable-rich regions across the U.S. and Canada.
With 100% renewable energy, we build, own and operate our data centers and take pride in being at the forefront of sustainable solutions for the ever-evolving applications of high-performance compute. We believe that human progress is invaluable, but it should be done in the right way – responsibly, sustainably and having a positive impact on the communities we operate in.
The Data Center Analyst II supports the Integrated Operations Control function by providing timely customer and operational analytics that ensure system reliability and high service performance. Through monitoring, incident analysis, and reporting, this role transforms operational data into actionable insights that support customers, improve response effectiveness, and drive continuous improvement in data center operations.
3-4years experience in an operations support or analyst role, specifically focused on system maintenance and tool management within an IOC/NOC/SOC environment.
Deep proficiency in maintaining and optimizing IOC tools, including ITSM ticketing systems (e.g., ServiceNow, Jira) and monitoring platforms (e.g., Splunk, Datadog).
Proven ability to configure and tune alert thresholds, workflows, and automation rules for various infrastructure events (GPU cluster, network, facility).
Experience withuser access, permissions, and role-based controls across critical operational systems to ensure security and compliance.
Strong capability in generating operational metrics, incident summaries, and performance reports for executive review.
Demonstrated skill in managing the RCA documentation workflow, ensuring timeliness, quality, and accurate data retention.
Hands-on experience creating and updating operational documentation and training materials for IOC staff.
Technical knowledge of data integrity and compliance requirements for operational records and system logs.
Proactive approach to identifying tool gaps and workflow inefficiencies to support continuous improvement and automation initiatives.
Bachelor's degree in technical field or equivalent experience in systems administration or operations support.
This role requires availability for a rotational shift schedule including day, night, and weekend coverage. Candidates must be comfortable working overnight and maintaining productivity during off-peak hours. A shift premium may apply.
Job Type: Full-time | Location: Prince George, BC | Department: Operations | Reporting to: IOC Manager | Work Location Type: #onsite
IREN is a leading AI Cloud Service Provider, delivering large-scale GPU clusters for AI training and inference. IREN’s vertically integrated platform is underpinned by its expansive portfolio of grid-connected land and data centers in renewable-rich regions across the U.S. and Canada.
With 100% renewable energy, we build, own and operate our data centers and take pride in being at the forefront of sustainable solutions for the ever-evolving applications of high-performance compute. We believe that human progress is invaluable, but it should be done in the right way – responsibly, sustainably and having a positive impact on the communities we operate in.
The Data Center Analyst II supports the Integrated Operations Control function by providing timely customer and operational analytics that ensure system reliability and high service performance. Through monitoring, incident analysis, and reporting, this role transforms operational data into actionable insights that support customers, improve response effectiveness, and drive continuous improvement in data center operations.
3-4years experience in an operations support or analyst role, specifically focused on system maintenance and tool management within an IOC/NOC/SOC environment.
Deep proficiency in maintaining and optimizing IOC tools, including ITSM ticketing systems (e.g., ServiceNow, Jira) and monitoring platforms (e.g., Splunk, Datadog).
Proven ability to configure and tune alert thresholds, workflows, and automation rules for various infrastructure events (GPU cluster, network, facility).
Experience withuser access, permissions, and role-based controls across critical operational systems to ensure security and compliance.
Strong capability in generating operational metrics, incident summaries, and performance reports for executive review.
Demonstrated skill in managing the RCA documentation workflow, ensuring timeliness, quality, and accurate data retention.
Hands-on experience creating and updating operational documentation and training materials for IOC staff.
Technical knowledge of data integrity and compliance requirements for operational records and system logs.
Proactive approach to identifying tool gaps and workflow inefficiencies to support continuous improvement and automation initiatives.
Bachelor's degree in technical field or equivalent experience in systems administration or operations support.
This role requires availability for a rotational shift schedule including day, night, and weekend coverage. Candidates must be comfortable working overnight and maintaining productivity during off-peak hours. A shift premium may apply.
