Customer Support Spark Christchurch

Business support role working alongside our account managers to assist with customer outcomes. If you are looking for an exciting career working with a leading New Zealand company in a support role, then we want to hear from you.

Reporting to the Site lead and Regional Lead you will be part of fast paced Christchurch team, based at our office on Moorhouse Ave in the CBD.

Position Responsibilities include but not limited to:

Office Based support for business customers
Provisioning/order entry on behalf of our sales team (system training provided)
As a customer lead you will be part of our local team and assist with delivering outcomes for business customers.
You will contribute to a culture of high performance across a customer facing team to help deliver business objectives and customer satisfaction.
You will be required to problem solve, think creatively and champion the needs of our clients.
You will engage with our customers on the phone email via ad-hoc reception duties.
You will embrace our values to help make it an awesome place to work.
To be successful in the role you must

Have outstanding communication skills both written and verbal.
Enjoy multitasking, be organised, and know how to prioritise effectively.
Have a desire to play a role in a dynamic and exciting team.
Enjoy talking to customers.
Have a willingness to learn and take feedback
Be eligible to work in New Zealand and Available to start within 4 weeks of a successful application.
Employer questions
Your application will include the following questions:
Which of the following statements best describes your right to work in New Zealand?
What's your expected annual base salary? Read more