Customer Services

Looking for an customer service role to enhance your career? Wanting to continue your financial Services journey? We are looking for someone who has Customer Service experience and is ready to be part of a supportive team.
Hybrid - work from home 1-2 days per week once trained
Leading financial services organisation in the CBD
$55k-$60k per annum pending experience
+am-5:30pm Mondays to Fridays
About the Company:

As a leader in the finance field across New-Zealand, alongside being the only company to offer unique and tailored solutions to their residential and commercial kiwi customers, they’re well known and highly respected due to always putting their customer at the heart of everything they do.

About the Role:

As a Customer Services specialist, you will be the first point of contact for new and existing clients, providing them with exceptional support, interacting with them over the phone and via email.

No weekend work, Monday to Friday, business hours and 1-2 days WFH once trained!

Do you…
Have previous experience dealing with customers in a contact Centre, but you are ready for a step up
Ideally, experience within Financial Services - call centre
Get a real kick out of providing an exceptional service
Have a knack for picking up new systems

You’d also describe yourself as someone who….
Is open to either thriving in this role, or hungry for career progression across the business – they’re happy to support you either way
Enjoys interacting with people and building strong rapport.
Does your best work in a dynamic, fast paced, team orientated environment
Has a clear credit history (no defaults) and MOJ check
What you’ll get in return…
CAREER PROGRESSION: There are ‘Real life’ examples of career progression!
TEAM CULTURE:Supportive, positive, fun, energetic work family, stunning offices in the CBD, and the option to work from home up to 2 days per week
COMPANY CULTURE/ VALUES: Well-known, successful and growing business open to new ideas, process improvements investment into technology

We recognise that neurodiversity is critical to a healthy, successful workplace. Our role is to uncover and advocate strengths via a psychologically safe recruitment experience. So, if a typical recruitment process doesn’t bring out your best, let us know. We want you to shine, not shy away.

Next steps

Apply here with a CV in MS Word. You’ll need to hold NZ citizenship, residency, or have already secured a valid visa. Want to discuss your suitability further? Find me via our website.

We understand some job seekers choose not to apply if a role isn’t a 100% match. We’d encourage you to apply anyway or send us your details. If this isn’t right something else might be.

A bit about Charly, who's recruiting this role:

Full of life, Charly is ready to help you find that next great role. She can often be found watching any sport Auckland has to offer or strolling along the beach, with a cuppa tea in hand.

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