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Customer Support Executive, Weekend & Morning Support, Women only

Mumbai, Maharashtra
Work from home
#724843
Remote / WFH
SharpAbacus Learning School Private Limited Remote

Job Description

Customer Support Executive, Weekend & Morning Support, Women, Part-time, Laptop required, English and any 2 indian languages – SharpAbacus™

Job Description

Sharp Abacus Learning School is looking for part-time, Telecalling Executive to support our team during weekends fully and mornings only. The role involves handling incoming calls, speaking with parents and leads, sharing course information, and passing qualified enquiries to the concerned team.

This role is suitable for candidates with good communication skills, polite phone etiquette, and the ability to speak confidently with customers.

Key Responsibilities

Answer incoming calls from parents, students, and leads
Provide basic information about Abacus and Vedic Maths programs
Handle enquiries in a polite and professional manner
Share details about classes, demo sessions, and timings as guided by the team
Record call details and customer requirements properly
Follow up with interested leads when needed
Coordinate with the internal team and escalate important enquiries
Additional Expectations: Digital marketing: Creating flyers or videos, posting flyers and videos,
Timings: 8 AM to 12 PM daily. And 7 hours daily during the saturday and sunday
Requirements

Good spoken communication skills
Good English and any basic Tamil, Telugu, Kannada, or Hindi communication preferred
Polite and confident on calls
Basic WhatsApp and mobile handling skills
Responsible and punctual during assigned shift timings
Prior telecalling or customer support experience is a plus, but freshers can apply
Preferred Candidate
Women Candidates who are comfortable working in the weekends.
Candidates interested in customer support, telecalling, or education-related roles
Personal Laptop required
Additional preferences: Ability to learn and pickup creativity tools and support Digital Marketing like promotional material creation.
Perks

Flexible working hours (great for women returning to work or students)
Work-from-home option available
Opportunity to grow into a full-time role later
Incentives for high-volume leads or conversions
How to Apply

Send us a message with your resume at +91-XXXXXXXXXX.

Mention the subject line: Customer Support Executive, Weekend & Morning Support, Women, Part-time

Job Types: Part-time, Fresher

Pay: ₹4,000.00 - ₹5,000.00 per month

Benefits:

Flexible schedule
Application Question(s):

Laptop is mandatory. Please apply forward if you have a basic laptop.
Your remote flexi work timings, Is this ok for you?
Saturday 08:00 am to 4:00 pm (Full day from early morning)
Sunday 08:00 am to 04:00 pm (Full day from early morning)
Monday to Friday: 08:00 am to 12:00 pm (Mornings)

approx 7 hours average productive time in weekends daily.
approx 3.5 hours of average productive time in weekdays daily.

This posting requires working only on the weekend and mornings daily. Fully remote customer support Job. Women only. Are you ok with that?
This role involves:
-Answer incoming calls from parents, students, and leads
-Provide information about Abacus and Vedic Maths programs
-Handle enquiries in a polite and professional manner
-Share details about classes, demo sessions, and timings as guided by the team
-Record call details and customer requirements properly
-Follow up with interested leads when needed
-Coordinate with the internal team or teachers and escalate important enquiries also schedule demo classes
- Sometime additional digital marketing responsibilities

Language:

English and speaks atleast 2 Indian languages (Required)
Work Location: Remote
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