Customer Support Executive Malayalam/ Tamil / Kannada / Telugu || BPO
Bengaluru, Karnataka
16000.00 ₹
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#762024
Remote / WFH
Infrovate
Job Description
We are hiring for Customer Support Executive SBI PROCESS
Send CV on WHATSAPP at 9831 471 409
Requirements: SSC (10th) and UNDER GRADUATE (12th)
Salary : For freshers 20 K CTC || for experienced 24K CTC
Shifts: DAY shift
Shift timing : 9:30AM to 6:30PM
Working days : 6 days a week
Job Type: Full-time
Job description :
We are seeking a highly motivated and customer-centric individual to join our team as a Customer Service Executive in outbound and inbound voice processes. The successful candidate will be responsible for handling customer queries and providing timely and accurate assistance.
Key responsibilities :
1. Responding to customer inquiries and resolving issues in a professional and timely manner through chat process.
2. Providing exceptional customer service through phone calls.
3. Meeting performance targets and maintaining high levels of customer satisfaction.
4. Collaborating with team members and other departments to ensure effective problem resolution.
Requirements:
1. Graduate or Undergraduate (12th) qualification.
2. Excellent communication skills
3. Ability to work in a dynamic and fast-paced environment.