Working Days: 5 days a week | 2 rotational week-offs
Shifts: Rotational shifts
12th pass/ Graduate Freshers can also apply
Immediate Joiners preferred
Roles & Responsibilities:
• Handle customer queries through calls, chat and email
• Deliver accurate information and ensure customer satisfaction
• Troubleshoot and escalate issues when required
• Maintain high-quality service standards in all interactions
• Follow process guidelines and meet performance metrics
Requirements:
• Excellent verbal and written communication skills
• Ability to handle customer queries and provide resolutions
• BPO domain knowledge and customer service experience preferred
Interested candidates may contact directly or share their resumes:
Simran (HR)