Verified Job
Work from home
Customer Support Executive - Field Role
Work from home
#638681
Remote / WFH
Job Description
Job Description:
We are looking for a dedicated and experienced Customer Support Executive (Field Role) to join our team in Jaipur, Rajasthan. The ideal candidate should have a minimum of 3 years of relevant customer support experience, with a strong background in customer service, excellent communication skills, and the ability to efficiently manage field operations.
Key Responsibilities:
- Handle customer queries and concerns promptly and professionally during field visits.
- Perform on-site troubleshooting, installation, or service support as required.
- Maintain strong relationships with clients to ensure customer satisfaction.
- Coordinate with internal teams to resolve technical or service-related issues.
- Provide daily reports and feedback to the management team.
- Ensure all customer interactions are logged and followed up appropriately.
Requirements:
- Minimum 3 years of relevant customer support experience, preferably in a field role.
- Bachelor's degree in any discipline.
- Excellent verbal and written communication skills in Hindi and English.
- Strong interpersonal and problem-solving skills.
- Ability to travel locally within Jaipur as needed.
- Must be self-motivated, punctual, and reliable.
Benefits:
- Competitive salary up to 30,000 per month.
- Travel allowances and field support benefits.
- Career growth opportunities in a supportive environment.
Job Types: Full-time, Permanent, Fresher
Schedule: Day shift
Work Location: In person
Contact: +91 ,
We are looking for a dedicated and experienced Customer Support Executive (Field Role) to join our team in Jaipur, Rajasthan. The ideal candidate should have a minimum of 3 years of relevant customer support experience, with a strong background in customer service, excellent communication skills, and the ability to efficiently manage field operations.
Key Responsibilities:
- Handle customer queries and concerns promptly and professionally during field visits.
- Perform on-site troubleshooting, installation, or service support as required.
- Maintain strong relationships with clients to ensure customer satisfaction.
- Coordinate with internal teams to resolve technical or service-related issues.
- Provide daily reports and feedback to the management team.
- Ensure all customer interactions are logged and followed up appropriately.
Requirements:
- Minimum 3 years of relevant customer support experience, preferably in a field role.
- Bachelor's degree in any discipline.
- Excellent verbal and written communication skills in Hindi and English.
- Strong interpersonal and problem-solving skills.
- Ability to travel locally within Jaipur as needed.
- Must be self-motivated, punctual, and reliable.
Benefits:
- Competitive salary up to 30,000 per month.
- Travel allowances and field support benefits.
- Career growth opportunities in a supportive environment.
Job Types: Full-time, Permanent, Fresher
Schedule: Day shift
Work Location: In person
Contact: +91 ,
