Customer Support Associate

Pernia's Pop-Up Shop, one of India's leading multi-designer platforms, houses top industry names budding labels all under one roof. It's a one-stop-shop for all your luxury fashion lifestyle needs aims at bringing premium designer wear from across the country to the audience with ease.

ROLES RESPONSIBILITIES-

Inbound call center experience is required.
Emails and chats process experience can be considered.
Excellent communication, written English, Interpersonal communication skills, problem solving skills.
Coordinate with other team members and departments to optimize better customer experience.
Flexibility to work various shifts.
Looking for immediate joiners
He/she should be good at Email Chat.
Strategic Plan, Execute, assess the performance of individual CRM program Strategy within the internal team.
REQUIREMENT SKILLS-

Candidates preferred from a Fashion Background.
1-5yrs of experience in customer support is preferred.
A team oriented and targets driven
Job Types: Full-time, Permanent

Benefits:

Flexible schedule
Provident Fund
Experience:

CRM software: 1 year (Required)
Language:

English (Required)
Work Location: In person Read more