Customer Service Representative

• Answer high-volume inbound customer calls via an automated phone system
• Make outbound calls to patients, referrals, and sales as needed
• Utilize resources to troubleshoot and resolve patient issues
• Communicate effectively and professionally with patients, teammates, healthcare professionals, and sales team
• Consistently meet and attain required Key Performance Indicators (KPIs)
• Perform other duties as required

Job Types: Full-time, Regular / Permanent

Salary: ₹12,000.00 - ₹14,000.00 per month

Benefits:
• Flexible schedule

Schedule:
• Rotational shift
• Weekend availability

Supplemental pay types:
• Yearly bonus

Education:
• Bachelor's (Preferred)

Experience:
• total work: 1 year (Preferred)

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Expected Start Date: 14/06/2024 Read more