Customer Service Officer

Location : Andheri - Chakala

Timings : 7am to 3.30pm Ist

Qualification : Graduate

Experience : min 2 years

Key Responsibilities

Attending to outbound and inbound international calls, as well as screening and forwarding calls
Cold calling for making sales for business
Follow ups with existing client base
Scheduling and confirming appointments, meetings, and events
Handling basic inquiries and sorting mail
Any other miscellaneous administrative tasks
Skills Experience

Previous experience in a customer support role/Inside sales
1-2 years of experience in a similar role
Female only candidates
Exceptional ability to create a welcoming environment.
Experience in answering and screening calls, as well as scheduling appointments - international calls to Australia
Strong phone and verbal communication skills along with active listening
Ability to observe business etiquette and maintain a professional appearance.
Proficiency in appointment scheduling and call forwarding systems
Experience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express.
Excellent interpersonal and communication skills.
Training will be given on the above mentioned JD
Job Types: Full-time, Permanent

Pay: ₹250,000.00 - ₹300,000.00 per year

Schedule:

Fixed shift
Morning shift
Application Question(s):

Please mention your location in Mumbai
Please mention your current CTC ?
Education:

Bachelor's (Preferred)
Experience:

Customer service: 1 year (Preferred) Read more