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Customer service officer
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#823985
Remote / WFH
Upper hutt city council
Job Description
Casual
H2O Xtream is seeking two enthusiastic people to join our vibrant and fast-paced Customer Services team.
At H2O Xtream, we’re all about creating outstanding aquatic leisure and recreation experiences. As a Customer Services Officer, you'll play a crucial role in ensuring every customer interaction is a positive one. If you thrive in a high-energy environment and love working with people, this is the role for you!
About the Role:
We’re looking for a friendly, proactive and customer-focused individual to join our team. In this role, you’ll be the first point of contact for our customers, providing outstanding service and support across multiple channels - including phone, email and face to face.
Key Responsibilities:
Providing excellent customer service at the front desk
Using point of sale (POS) systems for transactions
Taking bookings and handling enquiries in person, over the phone and online
Managing memberships, payments and general administration
Maintaining a clean, welcoming front desk environment
About You:
Friendly, professional and confident dealing with customers
Comfortable using POS systems and basic computer programs
Strong communication and organisational skills
Reliable and punctual
Availability Requirements:
H2O Xtream is a seven-day week operation. We are looking for a person who can be available to work early mornings, evenings and weekends when required
What We Offer:
A fun and energetic work environment
Training to use our POS system
Opportunity to work within a dynamic aquatic and recreation facility
If you enjoy working with people and thrive in a fast-paced customer service environment, we’d love to hear from you.
Apply now by submitting your resume and a brief cover letter.
All applications must include a cover letter, CV
We reserve the right to interview and select candidates prior to the closing date.
PLEASE NOTE THAT YOU MUST HAVE THE LEGAL RIGHT TO WORK IN NEW ZEALAND TO BE CONSIDERED FOR THIS ROLE.
H2O Xtream is seeking two enthusiastic people to join our vibrant and fast-paced Customer Services team.
At H2O Xtream, we’re all about creating outstanding aquatic leisure and recreation experiences. As a Customer Services Officer, you'll play a crucial role in ensuring every customer interaction is a positive one. If you thrive in a high-energy environment and love working with people, this is the role for you!
About the Role:
We’re looking for a friendly, proactive and customer-focused individual to join our team. In this role, you’ll be the first point of contact for our customers, providing outstanding service and support across multiple channels - including phone, email and face to face.
Key Responsibilities:
Providing excellent customer service at the front desk
Using point of sale (POS) systems for transactions
Taking bookings and handling enquiries in person, over the phone and online
Managing memberships, payments and general administration
Maintaining a clean, welcoming front desk environment
About You:
Friendly, professional and confident dealing with customers
Comfortable using POS systems and basic computer programs
Strong communication and organisational skills
Reliable and punctual
Availability Requirements:
H2O Xtream is a seven-day week operation. We are looking for a person who can be available to work early mornings, evenings and weekends when required
What We Offer:
A fun and energetic work environment
Training to use our POS system
Opportunity to work within a dynamic aquatic and recreation facility
If you enjoy working with people and thrive in a fast-paced customer service environment, we’d love to hear from you.
Apply now by submitting your resume and a brief cover letter.
All applications must include a cover letter, CV
We reserve the right to interview and select candidates prior to the closing date.
PLEASE NOTE THAT YOU MUST HAVE THE LEGAL RIGHT TO WORK IN NEW ZEALAND TO BE CONSIDERED FOR THIS ROLE.
