Customer Service

Reference: 6909959


Great on the job training (gain endorsements for using forklifts, diggers, rollers & scissor lifts)
4% Employer Kiwisaver contribution (up to 6% based on length of service)
Wide range of employee benefits including free staff hire in our DIY fleet
Our team in Napier are looking for a Customer Service person with an interest in tools and machinery. You need to be great with people and have the ability to build positive ongoing relationships with both internal and external customers. To do this you'll need a confident phone manner to field queries and provide advice and also be willing to help out your team in the yard or doing deliveries.

Any questions, you're more than welcome to contact the Branch Manager, Tony Pyne on 0272760864.

What you'll learn:

How to answer phone queries and raise customer contracts
How to offer advice on which tools and machinery are required for different jobs
How to service a wide variety of hire plant
How to work safely for you and for our customers
What you need:

Ideally a Full Driver Licence (other classes and endorsements are an advantage)
Previous experience in a customer-facing role would be highly desirable
Basic to intermediate computer skills
Happy to work on a rostered basis (our branch is open 6 days a week)
A positive can-do attitude
What we offer:

We offer a comprehensive package of benefits including enhanced employer Kiwisaver contributions, flexible working, and company-funded life insurance.

Visit www.hirepool.co.nz to read more about what we do and www.hirepoolcareers.co.nz for more about our vacancies and employment benefits


Applications Close: 27 Jul 2026

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