Verified Job
Customer Support / TeleCaller
Community Support Worker (Whānau)
Customer Support / TeleCaller
#804455
Remote / WFH
Anglican Care Waiapu
Job Description
Mō te tūranga | About the role
Tararua Community Services is a trusted and valued part of the Tararua community. Guided by our commitment to Te Oranga Ake – Flourishing Together, we walk alongside individuals and whānau to strengthen wellbeing, connection and resilience.
As a Community Support Worker (Whānau), you’ll work alongside families and community members across the Tararua region, helping parents and caregivers develop the confidence, skills and support networks they need to enable Tamariki and whānau to thrive. You’ll connect whānau with services, programmes and opportunities that strengthen parenting skills and capability, enhance wellbeing and promote positive outcomes for tamariki.
This is rewarding, relationship-based mahi where you’ll empower whānau, advocate for their needs and build trusted connections that support stronger whānau and thriving communities.
This is a permanent role working 32 hours per week.
Ngā pūkenga me te wheako | Skills and experience
To be successful in this role, you will bring:
A relevant qualification in education, health or social services (advantageous but not essential)
Experience working with whānau, tamariki or community-based services
A genuine passion for supporting whānau to raise thriving tamariki
Confidence working with whānau, community groups and partner agencies
An understanding of Te Ao Māori, with a commitment to Te Tiriti o Waitangi
Strong communication, planning and organisational skills
A full, clean NZ driver licence
Tā mātou e tuku | What we offer
We offer a supportive and values-led environment where your mahi truly matters. In addition, we provide:
Competitive pay aligned with Social Work pay equity
Additional leave – enjoy your Birthday off and a ‘Soul Care’ day for your wellbeing
Paid registration and ongoing professional development opportunities
A supportive, family-friendly workplace
A collaborative team that cares deeply about community wellbeing
The opportunity to make a real and lasting difference in Tararua
Mō mātou | About us
Tararua Community Services is part of Anglican Care Waiapu (ACW) – the social services arm of the Anglican Diocese of Waiapu. We provide a range of faith-based services to tamariki, rangatahi, whānau and older people across Bay of Plenty, Tairāwhiti, Hawke’s Bay and Tararua.
Guided by our vision of Te Oranga Ake – Flourishing Together, we are committed to building stronger communities through our values of Aroha (Love), Rongo (Peace) and Hari (Joy).
How to apply
To apply and view the Position Description and click the buttons below.
You must have the right to work in Aotearoa New Zealand.
Applications close on the 28 August 2026
Anglican Care Waiapu is committed to the safety and wellbeing of all children and young people. All applicants must complete a full NZ Police Check and reference checks in accordance with the Children’s Act 2020.
We are proud to be an equal opportunity employer, committed to creating a diverse and inclusive workplace.
Weblink: www.acw.org.nz
Show less
Tararua Community Services is a trusted and valued part of the Tararua community. Guided by our commitment to Te Oranga Ake – Flourishing Together, we walk alongside individuals and whānau to strengthen wellbeing, connection and resilience.
As a Community Support Worker (Whānau), you’ll work alongside families and community members across the Tararua region, helping parents and caregivers develop the confidence, skills and support networks they need to enable Tamariki and whānau to thrive. You’ll connect whānau with services, programmes and opportunities that strengthen parenting skills and capability, enhance wellbeing and promote positive outcomes for tamariki.
This is rewarding, relationship-based mahi where you’ll empower whānau, advocate for their needs and build trusted connections that support stronger whānau and thriving communities.
This is a permanent role working 32 hours per week.
Ngā pūkenga me te wheako | Skills and experience
To be successful in this role, you will bring:
A relevant qualification in education, health or social services (advantageous but not essential)
Experience working with whānau, tamariki or community-based services
A genuine passion for supporting whānau to raise thriving tamariki
Confidence working with whānau, community groups and partner agencies
An understanding of Te Ao Māori, with a commitment to Te Tiriti o Waitangi
Strong communication, planning and organisational skills
A full, clean NZ driver licence
Tā mātou e tuku | What we offer
We offer a supportive and values-led environment where your mahi truly matters. In addition, we provide:
Competitive pay aligned with Social Work pay equity
Additional leave – enjoy your Birthday off and a ‘Soul Care’ day for your wellbeing
Paid registration and ongoing professional development opportunities
A supportive, family-friendly workplace
A collaborative team that cares deeply about community wellbeing
The opportunity to make a real and lasting difference in Tararua
Mō mātou | About us
Tararua Community Services is part of Anglican Care Waiapu (ACW) – the social services arm of the Anglican Diocese of Waiapu. We provide a range of faith-based services to tamariki, rangatahi, whānau and older people across Bay of Plenty, Tairāwhiti, Hawke’s Bay and Tararua.
Guided by our vision of Te Oranga Ake – Flourishing Together, we are committed to building stronger communities through our values of Aroha (Love), Rongo (Peace) and Hari (Joy).
How to apply
To apply and view the Position Description and click the buttons below.
You must have the right to work in Aotearoa New Zealand.
Applications close on the 28 August 2026
Anglican Care Waiapu is committed to the safety and wellbeing of all children and young people. All applicants must complete a full NZ Police Check and reference checks in accordance with the Children’s Act 2020.
We are proud to be an equal opportunity employer, committed to creating a diverse and inclusive workplace.
Weblink: www.acw.org.nz
Show less
