Verified Job
Customer Support / TeleCaller
Customer Service - Inbound Process
Customer Support / TeleCaller
#659651
Remote / WFH
Job Description
As a Customer Service - Inbound Process representative, you will be responsible for providing excellent customer service by handling inbound inquiries. You will address customer concerns, resolve issues, and ensure customer satisfaction. Responsibilities:
• Answer incoming customer calls and respond to emails.
• Provide product and service information to customers.
• Resolve customer inquiries and complaints.
• Process orders, forms, applications, and requests.
• Identify and escalate priority issues.
• Document all call information according to standard operating procedures.
• Follow up on customer inquiries.
• Maintain a high level of professionalism.
Work Location: Malad
Immediate Joiners
Whatsapp CV -
Job Types: Full-time, Permanent, Fresher
Pay: ₹18,000.00 - ₹30,000.00 per month
Benefits:
• Health insurance
• Paid sick time
• Provident Fund
Work Location: In person
• Answer incoming customer calls and respond to emails.
• Provide product and service information to customers.
• Resolve customer inquiries and complaints.
• Process orders, forms, applications, and requests.
• Identify and escalate priority issues.
• Document all call information according to standard operating procedures.
• Follow up on customer inquiries.
• Maintain a high level of professionalism.
Work Location: Malad
Immediate Joiners
Whatsapp CV -
Job Types: Full-time, Permanent, Fresher
Pay: ₹18,000.00 - ₹30,000.00 per month
Benefits:
• Health insurance
• Paid sick time
• Provident Fund
Work Location: In person
