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Customer Resolution Executive (Email)
Jobs
#562802
Full Time
Job Description
Job Summary
The person would be a customer champion and responsible for resolving all customer queries arising largely through emails.
Responsibilities and Duties
- Needs to resolve & respond to customer queries primarily through emails.
- Needs to speak to customers over phone occasionally in case of any escalations
Required Experience, Skills and Qualifications
- Good communication skills - Verbal & Written
- Empathy & Patience
- Calm headed
Benefits
- Young & Fun environment
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
Flexible schedule
Health insurance
Paid time off
Schedule:
Day shift
Rotational shift
Weekend availability
Experience:
total work: 1 year (Preferred)
Language:
English (Preferred)
The person would be a customer champion and responsible for resolving all customer queries arising largely through emails.
Responsibilities and Duties
- Needs to resolve & respond to customer queries primarily through emails.
- Needs to speak to customers over phone occasionally in case of any escalations
Required Experience, Skills and Qualifications
- Good communication skills - Verbal & Written
- Empathy & Patience
- Calm headed
Benefits
- Young & Fun environment
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
Flexible schedule
Health insurance
Paid time off
Schedule:
Day shift
Rotational shift
Weekend availability
Experience:
total work: 1 year (Preferred)
Language:
English (Preferred)
