Customer Relationship Executive

Greeting of the Day!!!

Urgent opening for international voice process for 1st party collections process, we are looking for young and dynamic professionals wanting to make their careers or to take their careers to the next level.

Job Role- Customer Relationship Associate (CRA)

Salary range- 2.37 lpa to 3.50 lpa

Job description

- Keep track of assigned accounts to identify outstanding debts

- Collect payments on past due bills

- Negotiate payoff deadlines or payment plans

- Handle questions or complaints

- Investigate and resolve discrepancies

- Update account status and database regularly

- Adhere to the policies according to the SOP

- Ability to work in rotational shifts (US) 5:30pm to 10:30am

Eligibility

- Minimum HSC(12th) or equivalent from a recognised board

- Proficiency in English language (verbal and written)

- Should be a resident in Mumbai (western line preferred)

**Fresher or experienced candidates from any industry can apply with willingness to work and make careers in the BPO industry

Job location – Bhayander West (Mumbai)

Benefits

-Work with a leading and established BPO in the industry

-Transport facilities

-Monthly performance based incentives

-PF(optional) and medical cover

-Good pay for Overtime (upon process requirement)

Job Type: Full-time

Salary: ₹17,000.00 - ₹31,000.00 per month

Schedule:

Monday to FridayNight shiftRotational shift

Ability to commute/relocate:

Mira-Bhayandar, Thane - 401101, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Education:

Higher Secondary(12th Pass) (Required)

Language:

English (Required)

Work Location: One location

Speak with the employer
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