Customer Relations Agent|Vehicle Service Agent |Dual Role|

We are looking for Customer Relations Agent/Vehicle Service Agent (Dual Role) for our Blenheim Branch to provide outstanding customer service to our customers, so they have great, hassle free and enjoyable travels across our beautiful country.

This fixed term position is full-time 40 hours per week working Monday to Sunday on a rotating roster including weekends and public holidays to provide support to the branch for operational and fleet requirements. This role is proposed to start in October 2024 and end in May 2025 with a potential to becoming permanent.

Customer Relations Agent/Vehicle Service Agents (CRA/VSA) play a key role in the company. As the first and last point of contact with our customers, you are required to maintain professionalism and display outstanding communication and customer service skills.

This role is responsible for processing rental transactions, ensuring a smooth and efficient counter process for our customers and contribute to the branch incremental sales performance. As the face of the company, by focusing on the wants and needs of the customer you will have the opportunity to positively influence customer satisfaction and retention.

This role will also groom company fleet of vehicles, assess vehicle damage, complete fleet and administrative tasks like completing checklists and completing reports. Read more