Verified Job
IT / Software / Data Analyst
Customer Field Support for Reusables.com- job post Reusables.com
IT / Software / Data Analyst
#758708
Remote / WFH
Reusables.com
Job Description
Full job description
About Reusables.com
Reusables.com is a service provider operating in the US and Canada, primarily in higher education. We run sustainability programs and have devices deployed at customer locations that require maintenance and support.
About The Role
We are seeking a reliable and communicative individual to action customer field support to-do items, ideally in a 48 hours turn-around window. Most tasks are straightforward and require minimal training, a team member from our side will be available by phone for all engagements to help coordinate the task that needs to be completed. The rate is negotiable for the right person. Communicating with our team is the most important part of this job, technical abilities or familiarity with our products and their maintenance needs can be taught. Basic understanding of technology is certainly helpful. Examples of the items of work we will ask you to carry out:
- Go to a customer site and review all the active devices and report on their status such as: power is on, working normally, needs maintenance, has been moved, wifi signal in that area is good/bad, wifi information has changed, LTE signal is poor/good
About Reusables.com
Reusables.com is a service provider operating in the US and Canada, primarily in higher education. We run sustainability programs and have devices deployed at customer locations that require maintenance and support.
About The Role
We are seeking a reliable and communicative individual to action customer field support to-do items, ideally in a 48 hours turn-around window. Most tasks are straightforward and require minimal training, a team member from our side will be available by phone for all engagements to help coordinate the task that needs to be completed. The rate is negotiable for the right person. Communicating with our team is the most important part of this job, technical abilities or familiarity with our products and their maintenance needs can be taught. Basic understanding of technology is certainly helpful. Examples of the items of work we will ask you to carry out:
- Go to a customer site and review all the active devices and report on their status such as: power is on, working normally, needs maintenance, has been moved, wifi signal in that area is good/bad, wifi information has changed, LTE signal is poor/good
