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Customer Experience Officer

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Customer Care

1 month

India

Maharashtra

Pune Get directions →

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ID: 241432

Published 1 month ago by Liberty Whiteware Ltd

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In Customer Care category

Pune, Maharashtra, India

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• Designation: Customer Experience Officer
• CTC Max : 3 LPA
• NP: ASAP
• Industry: General insurance sector
• Company Location: Thane

Eligibility/Job Requirements
• Graduate/postgraduate with overall 3+yrs experience of working in a domestic/international contact centre/ service set up. (Inbound, outbound, The candidate must have 1 yr of general insurance customer support inbound call taking experience, 1+yr of other/captive inbound call taking experience 1+yr of outbound call/ experience is a must.
• Candidate should possess excellent oral and written communication skills.
• Candidate with good customer service skills captive contact centre experience would be preferred.
• Candidate should be willing to work in rotating shifts and Weekends.
• Candidate should be able to conversate in English, Hindi and Marathi
Responsibilities
• Responsible for interacting with PAN India customers/prospects of Liberty General Insurance.
• Responsible for out calling PAN India customers/prospects of Liberty General Insurance.
• Responsible for delivering the relevant KPIĂ˘Â€Â™s designed for the assigned job role.
• Responsible for customer engagement and satisfaction survey.
(Ref:www.freshersworld.com,freshersworld Read more

Published on 2025/09/10. Modified on 2025/09/10.

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Liberty Whiteware Ltd

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