Customer Care Executive

Job Description:

· Manage large amount of incoming outcoming calls

· Generates Sales Lead

· Provide accurate, valid complete information by using the right method/ tools

· Meet personal/ customer service team sales targets call handling quotas

· Handle complaints, provide appropriate solutions alternatives within the time limits; follow up to ensure resolution

· Keep Records of customer interactions

· Follow communication procedures, guidelines policies

· Take the extra mile to engage customers

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Paid sick time
Provident Fund
Schedule:

Day shift
Fixed shift
Supplemental Pay:

Performance bonus
Yearly bonus
Language:

Hindi (Required)
English (Required)
Work Location: In person

 
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