Customer Care Executive

To perform chemical Physical Analysis on raw material, in process and finished product samples and ensure that the products (raw materials, in process, and finished products) are completely in compliance with the laid down quality standards by the Management.

To compile and analyze test information accurately, to determine process and / or equipment operating efficiency and to diagnose malfunctions of the equipment.

To prepare test solutions, compounds, or reagents for laboratory personnel to conduct tests as per the laid down SOP by the Management.

To write, maintain and present technical papers and / or reports or prepare standards and specifications for processes, facilities, products, or tests as per the Standards defined by the Company Management.

To maintain laboratory instruments to ensure proper working order and troubleshoot malfunctions when needed.

To follow and always ensure strict safety procedures and safety checks in the Laboratory, as per the company norms.

Desired Candidate Profile

Male/Female Graduate with 2 - 7 yrs. of experience in a similar position in a reputed Company.

Residing in Mumbai - preferably in and around SOBO.

Fluent in verbal and written English, Marathi and Hindi.

Well versed with drafting official letters and emails to various Customer.

Well versed with MS Outlook, MS Word.

Good knowledge of MS Excel and Accounts.

Perks and Benefits

All Statutory Benefits like PF, ESIC, Gratuity, Bonus as may be applicable + Health Insurance for the employee from day 1+ Accident Insurance cover from day 1 + Covid Death cover from day 1.

Job Types: Full-time, Regular / Permanent

Salary: ₹1,000.00 - ₹20,000.00 per month

Benefits:

Health insurance
Leave encashment
Paid sick time
Provident Fund
Schedule:

Day shift
Supplemental pay types:

Yearly bonus
Ability to commute/relocate:

Mumbai - 400004, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

Technical support: 1 year (Preferred)
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:

Hindi (Preferred)
English (Preferred)
Marathi (Preferred) Read more