Customer Care Executive

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Customer Care
1 month
India
Delhi
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ID: 76461
Published 1 month ago by ITG Telematics Pvt. Ltd. - India
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In Customer Care category
Delhi, Delhi, India
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Job Title: Customer Care Executive


Job Description:
Understanding the products and services provided by the company.
Resolving customer complaints, service issues and queries.
Providing detailed information to customers.
Negotiating the terms and conditions with the customers.
Maintaining healthy relationship with the clients.
Offering exceptional customer service and taking feedbacks.


Desired Candidate Profile:
Only female candidates can apply.
• Candidate should be open to work from office on immediate basis.



Desired Qualities: Clear communication skills, product and service expertise, ability to use positive language, persuasive speaking skills, effective listening. Good knowledge of Ms Excel.


Experience:
1 year as a Customer Care Executive.
A fresher can also apply.


Job Type: Full Time


Work Mode: Work from office – Monday to Saturday.


ABOUT THE COMPANY: ITG Telematics started in 2010 with its first Office in New Delhi. Since then, the company has grown to a network of five own Offices in Delhi, Mumbai, Ahmedabad, Kolkata Jaipur along with 28 service centres with more than 400 service engineers stationed across strategic locations in India. We currently track around +0,000 active assets live on our server.

This achievement places us among one of the leaders in the industry. We are among one of the most trusted telematics solution brands in India.

About Company Location: B -100, second floor Neelkant Building Naraina

Industrial Area, Phase 1, New Delhi- 110028.

Company Website: http://g-trac.in Read more

Published on 2025/09/10. Modified on 2025/09/10.

Description

Job Title: Customer Care Executive


Job Description:
Understanding the products and services provided by the company.
Resolving customer complaints, service issues and queries.
Providing detailed information to customers.
Negotiating the terms and conditions with the customers.
Maintaining healthy relationship with the clients.
Offering exceptional customer service and taking feedbacks.


Desired Candidate Profile:
Only female candidates can apply.
• Candidate should be open to work from office on immediate basis.



Desired Qualities: Clear communication skills, product and service expertise, ability to use positive language, persuasive speaking skills, effective listening. Good knowledge of Ms Excel.


Experience:
1 year as a Customer Care Executive.
A fresher can also apply.


Job Type: Full Time


Work Mode: Work from office – Monday to Saturday.


ABOUT THE COMPANY: ITG Telematics started in 2010 with its first Office in New Delhi. Since then, the company has grown to a network of five own Offices in Delhi, Mumbai, Ahmedabad, Kolkata Jaipur along with 28 service centres with more than 400 service engineers stationed across strategic locations in India. We currently track around +0,000 active assets live on our server.

This achievement places us among one of the leaders in the industry. We are among one of the most trusted telematics solution brands in India.

About Company Location: B -100, second floor Neelkant Building Naraina

Industrial Area, Phase 1, New Delhi- 110028.

Company Website: http://g-trac.in
ITG Telematics Pvt. Ltd. - India
ITG Telematics Pvt. Ltd. - India
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