Customer Care Executive

- To assist customers with queries related to their order status, available products, dispatch details, payment details, etc via Emails and deal with multiple customers at the same time.
- Maintaining a positive, empathetic and professional attitude toward customers at all times. - Acknowledging and resolving customer complaints.
- Acknowledging and resolving customer complaints.
- Communicating and coordinating with colleagues as necessary.
- Knowing our products inside and out so that you can answer questions.
- To manage all daily tasks and duties related to the process with strict compliance to guidelines.

Job Type: Full-time

Salary: ₹12,000.00 - ₹15,000.00 per month

Schedule:
• Day shift
• Evening shift

Education:
• Bachelor's (Preferred)

Experience:
• customer care executive: 1 year (Preferred)

Language:
• English (Preferred) Read more