Customer Care Executive

Designation:
Customer Experience Executive

Main Role:
Understanding the Customer and his interest in the product. Create / modify processes for better pre purchase, during purchase and post purchase experience and support. Processing Customer care queries, complaints, feedbacks, returns, exchanges and replacements and provide insights on the same in frequent intervals.

Reporting to:
Head of Customer Experience

Years of

Experience:
Minimum 1 year

Experience:
Should have prior experience in.. Read more