CUSTOMER CARE EXECUTIVE (QUALITY PROCESS):
VOICE PROCESS
- Conduct Quality Audits of Outbound and Inbound calls for an allocated workforce
- Follow Quality Assurance guidelines/procedures with an eye on customer satisfaction and sales success.
Salary:INR 2,00,000 - 5,00,000 P.A
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Quality
Role:Quality Assurance/Quality Control Executive
Keyskills
Quality Assurance...