Customer Care Executive |Female|

Answer phone calls in a more professional manner and provide information about products and services as required by the callers
• They are responsible for taking or cancelling orders, and obtaining details of customer complaints
• Keep records of interactions and transactions of customer; keeping record of details of customer complaints, inquiries, and comments
• Process orders, applications, and forms
• Render administrative support to other customer care team members when the need arises or as instructed
• Establish and monitor the standards for customer service in the company. This is achieved using a recognized and comprehensive benchmark
• Identify tasks critical to keeping customer satisfaction levels in check.

Job Type: Full-time

Salary: ₹15,000.00 - ₹25,000.00 per month

Schedule:
• Day shift

Ability to commute/relocate:
• Jaipur, Rajasthan, Jaipur - 302001, Rajasthan: Reliably commute or planning to relocate before starting work (Required)

Education:
• Bachelor's (Preferred)

Experience:
• total work: 2 years (Preferred)
• Customer Care: 1 year (Preferred)

Work Location: One location

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