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CSE VoiceEmailPremium Domestic for Ecommerce
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#271644
Remote / WFH
Job Description
Job Summary
Urgently Require CSE Voice/Email Premium Domestic for Ecommerce Process.
Working Location - Noida
Responsibilities and Duties
This position requires the candidate to be pro-active, energetic, high on ethics and on-the-toes so as to render services for the following tasks effectively.
Handle queries and complaints of Amazon Customer for queries related to products
Transaction handling Services, Problem Solving Efficiency
Numerical Ability, High level of accuracy
Energetic, friendly and approachable individuals that understand the impact of great customer service
Responsible to deliver high quality and productivity results that meet the identified targets
Strong ability to multitask and take fast decisions independently
Maintains composure and patience with customers
Required Experience, Skills and Qualifications
Good verbal, written and listening skills
Should have good command over Grammar and Fluency in English
Should not have any MTI while conversing
Details of several functions to provide quality service
Good knowledge of computers
Ability to Write/type messages to ensure professional tone
Education qualifications – HSC/Any Graduate
Good knowledge of computer (typing speed 20 words per minute, accuracy at least 85%)
Excellent interpersonal skills
Should not be below 18 years of age
Flexible to work in rotational shifts as per Shift, according to business needs
Benefits
Apart from (Salary+PF+Mediclaim) & Growth Opportunities
Job Type: Full-time
Salary: ₹250,000.00 to ₹300,000.00 /year
Experience:
Customer Support of Ecommerce: 1 year (Preferred)
Education:
Secondary(10th Pass) (Preferred
Urgently Require CSE Voice/Email Premium Domestic for Ecommerce Process.
Working Location - Noida
Responsibilities and Duties
This position requires the candidate to be pro-active, energetic, high on ethics and on-the-toes so as to render services for the following tasks effectively.
Handle queries and complaints of Amazon Customer for queries related to products
Transaction handling Services, Problem Solving Efficiency
Numerical Ability, High level of accuracy
Energetic, friendly and approachable individuals that understand the impact of great customer service
Responsible to deliver high quality and productivity results that meet the identified targets
Strong ability to multitask and take fast decisions independently
Maintains composure and patience with customers
Required Experience, Skills and Qualifications
Good verbal, written and listening skills
Should have good command over Grammar and Fluency in English
Should not have any MTI while conversing
Details of several functions to provide quality service
Good knowledge of computers
Ability to Write/type messages to ensure professional tone
Education qualifications – HSC/Any Graduate
Good knowledge of computer (typing speed 20 words per minute, accuracy at least 85%)
Excellent interpersonal skills
Should not be below 18 years of age
Flexible to work in rotational shifts as per Shift, according to business needs
Benefits
Apart from (Salary+PF+Mediclaim) & Growth Opportunities
Job Type: Full-time
Salary: ₹250,000.00 to ₹300,000.00 /year
Experience:
Customer Support of Ecommerce: 1 year (Preferred)
Education:
Secondary(10th Pass) (Preferred
