Croma - Manager - Digital Category/Sell Side - IIM/ISB/NIMS/SPJAIN

G
GM Infotech


Telesales Executive - Digital Marketing
GM Infotech • Andheri, Maharashtra • via SimplyHired
1 day ago
Full–time
No Degree Mentioned
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Job description
Job Title : Tele sales Executive

Department: Digital Marketing

Designation: Sales Executive

Location : Andheri, Mumbai

Interested Candidates Can Connect on +5+42611+8 or aniket@gminfotech.in

Job description :

We are seeking an articulate and well-polished Tele Sales Executive to engage with elite customers interested in luxury self-drive travel packages to offbeat destinations. The role involves following up on qualified leads, presenting tailored travel packages, addressing customer queries, and seamlessly transitioning interested prospects to the sales team for final conversion.

Key Responsibilities:

1. Lead Management Follow-Up.

2. Customer Engagement Relationship Building.

3. Reporting Coordination.

4. Compliance Integrity.

Skills Required :
• Exceptional communication and interpersonal skills.
• Fluent in English (mandatory).
• Polished phone etiquette with the ability to engage and influence HNI customers.
• Strong sales orientation with a customer-centric approach.
• Ability to understand customer preferences and suggest suitable travel options.
• Basic knowledge of travel packages, luxury destinations, and premium services.
• Proficiency in MS Office (Excel, Word) and CRM software.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:
• Cell phone reimbursement
• Health insurance
• Provident Fund

Schedule:
• Day shift
• Monday to Friday

Work Location: In person
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Smriti Mishra


Croma - Manager - Digital Category/Sell Side - IIM/ISB/NIMS/SPJAIN
Smriti Mishra • Mumbai, Maharashtra • via IIM Jobs
Full–time
No Degree Mentioned
Apply on IIM Jobs
Job description
Role responsibilities:

- The incumbent will be responsible for all category management inputs such as selection and price competitiveness, in-stock, merchandizing, customer experience etc and outputs such as customer feedback and revenue. This is a critical and complex role that drives execution. The role directly influences senior leaders. Decisions are both strategic and tactical in nature and affect the overall direction of a work group and are pertinent to the operations of the electronics business on Croma.com and TataNeu.

- Scope of responsibility includes partner management, inventory management, marketing, pricing, team management and other day-to-day operational management activities for the Category. In this leadership position, the incumbent is expected to plan and execute relentlessly, allocate resources to achieve goals, anticipate bottlenecks and encourage risk taking to maximize long term business benefit while adjusting for tactical objectives.

A. Business strategy customer experience

- Responsible for end-to-end category strategy and customer experience offering, including selection and pricing on TataNeu

- Owns and identifies business growth plan

- Influences user experience and features for the category

- Leverages partner and product teams to deliver to category objectives

B. Business plan execution

- Sets and measures goals and targets across sub-categories and functions

- Drives improvements to business processes and ensures quality

C. Financial accountability

- Accountable for financial performance of the categories. Responsible for revenue, cost and investment

D. Customer acquisition retention

- Responsible for customer acquisition and retention for the category

- Innovates on behalf of customers - develops and drives category growth strategy

E. Operations

- Owns day-to-day category operations such as key partner negotiation/management, inventory management, pricing benchmarking, onsite merchandizing, etc.

- Drives and measures quality in internal and external processes

F. Organizational and people leadership

- Has direct reporting responsibility for small team initially and is expected to grow to multiple teams over time (Leader of Leaders).

- Influences across the company on behalf of the business and category

salary Offered: 15-25 LPA Read more