Credit Controller

Full job description
Credit Controller – B2B (UK Europe)

OVERVIEW

We’re recruiting a dedicated and commercially aware Credit Controller for a growing B2B business that supplies well-known brands across the UK and Europe. Based near West Bromwich, this role is ideal for someone with a proven track record in debt collection and reducing overdue balances, while maintaining strong relationships with key customers.

COMPANY

This is a well-established, mid-sized B2B business that partners with high-profile retail and commercial clients across multiple European markets. Known for quality service and long-term relationships, the company has grown steadily and continues to invest in people, systems, and infrastructure. With a collaborative culture and hands-on leadership, they offer stability, trust, and the opportunity to make a real impact.

OPPORTUNITY

As the Credit Controller, you’ll take ownership of your own ledger and be responsible for ensuring customers pay to agreed terms while maintaining positive working relationships. Core duties include:

Proactively chase outstanding invoices via phone and email
Reduce overdue debt and aged balances across UK and European accounts
Build strong relationships with customer contacts to resolve queries and secure timely payment
Monitor credit limits and flag potential credit risks to management
Allocate payments and reconcile customer accounts accurately
Work closely with sales and customer service teams to resolve disputes
Prepare weekly/monthly aged debt reports and cash collection forecasts
Assist in month-end close and audit preparation relating to receivables
PERSON

We’re looking for someone who is proactive, personable, and confident managing customer relationships, especially when conversations around payment can be difficult. You’ll need to bring a mix of tenacity and professionalism, with a genuine passion for improving debt performance. Key requirements include:

Prior experience in a credit control role (ideally B2B)
Proven success in reducing overdue balances and improving collection cycles
Excellent communication and negotiation skills
Strong attention to detail and ability to work to deadlines
Experience with accounting software and Excel
A team player who’s comfortable working cross-functionally
Knowledge of European languages is a bonus, but not essential
OFFER

Salary: £25,000 – £30,000 depending on experience
Office-based role near West Bromwich (free parking available)
25 days holiday + bank holidays
Friendly and supportive team culture
Stable, growing company with a great reputation in their market Read more