Coordinator, Projects, Consulting & Community Solutions
Job Description
Maintaining up-to-date documentation and user manuals, while working on developing new templates
DESCRIPTION OF THE RELATIONSHIPS
This job function reports directly to the Senior Manager, CCS and the appointed association Executive Director, and indirectly to the Director, CCS.
This job function works in collaboration with project managers and coordinators and MCI Canada business units, as required.
The successful candidate will:
Work and collaborate internally with all members of the Consulting & Community Solutions team, the accounting team, MCI Canada and MCI global colleagues.
Work and collaborate externally with association clients, consultants, vendors, and suppliers.
Provide a high-level of internal and external customer service while maintaining a strong professional relationship with all stakeholders.
JOB REQUIREMENTS
Minimum of two years of relevant industry, association management, event management, hospitality, and/or not-for profit experience
Degree or Diploma in Business, Administration, Hospitality, Event Management and/or a related field, or equivalent experience.
Excellent verbal and written communication skills.
Knowledge of the events, association and not-for-profit business environment.
Able to travel in Canada and, if necessary, internationally.
SPECIFIC TECHNICAL SKILLS
Strong computer skills are a must:
Highly proficient levels in SharePoint, MS Excel, Word, PowerPoint, and Outlook
Effective ability to use computer software and technology to organize and present client data and information
Experience working with a range of technology systems specific to:
Event Management technology
Membership Management systems
Registration technology
Learning Management systems
Email Marketing Platforms
CRM platforms
ADDITIONAL SKILLS / LOCAL REQUIREMENTS
Ability to persuade and negotiate
A highly motived and entrepreneurial mindset
Empathy to work with diverse customers, staff, managers, and authorities
Problem-solving skills
Ability to multitask, balancing a variety of projects and clients
Creativity and imagination
Excellent presentation skills
Excellent analytical skills and attention to detail
Ability to conduct in-depth research
Exemplary planning and project management skills
Strong inter-personal skills including cross cultural understanding
The position may require occasional travel and work on evenings and weekends.
Ability to work extended hours during strategic planning meetings and/or onsite delivery of conferences and events.
MCI is where you can bring your true self to work and be proud of what you do. Join us and make a difference!
