COO Office Associate – Embedded Finance Operations
Job Description
✅Bilingual Fluency: Native-level Mandarin + fluent Business English (required)
✅Experience: 2+ years in business operations or commercial support roles within the finance or tech sectors — experience in white-label banking or embedded finance is highly preferred
✅Hybrid Capabilities:
Able to build and manage efficient administrative systems (meeting management, documentation, cross-department coordination)
Basic financial analysis skills — capable of comparing vendor quotes and reviewing contract terms independently
Familiar with UK financial regulations and able to research and summarize industry policies and market trends quickly
Bonus: Skilled in Power BI, Tableau, or other data visualization tools
✅Strategic Thinking: Able to extract insights from operational data and identify opportunities for business improvement and growth
✅Growth Potential:Background in marketing, digital advertising, or user operations is a strong plus — this role is designed to grow into a broader strategic function
Key Responsibilities
Support the COO in managing day-to-day operations and special projects
Coordinate UK-side product go-live for white-label banking offerings and ensure smooth execution
Lead or support post-launch marketing efforts in the UK market
Serve as the bridge between cross-border teams (China–UK)
Prepare internal documentation, vendor analysis, and KPI reports
Drive and manage partnerships with fintech vendors (payment, risk, compliance)
Participate in Open Banking and user growth initiatives
