Conference Services Manager - Luxury Hotel

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Skills

Productivity software

OPERA

Event coordination

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Full job description
Location: Miami, FL

Salary: $70K base + incentive

Status: Full-Time

Start Date: ASAP

An ultra-luxury hotel in Miami is looking to add a Conference Services Manager to their team!

Requirements:

2+ years of Conference Services or similar experience in a luxury hotel or resort
Strong knowledge of meeting spaces, event operations, and yield management
Proficiency in Opera, Delphi, and Microsoft Office
Excellent communication, organization, and client-facing skills
Ability to manage multiple events in a fast-paced environment
Flexible schedule, including nights and weekends
Responsibilities:

Serve as main point of contact for clients, coordinating all meetings and event logistics
Prepare and distribute BEOs, floor plans, group resumes, and event documentation
Lead pre-conference meetings and align internal teams (Sales, Banquets, Culinary, F&B)
Oversee on-site event execution and maintain strong client relationships
Optimize function space and room blocks to drive revenue performance
Manage billing, deposits, and post-event follow-up
Conduct site inspections and attend relevant operational meetings
Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Vision insurance
Work Location: In person