Verified Job
IT / Software / Data Analyst
Computer Repair Technician- job post Durham IT Solutions
IT / Software / Data Analyst
#758710
Remote / WFH
Durham IT Solutions
Job Description
Full job description
Job Overview
Join our dynamic team as a Computer Repair Technician, where your expertise will drive the repair and maintenance of a wide range of computer hardware and mobile devices. In this energetic role, you will troubleshoot, diagnose, and resolve technical issues across various operating systems and device types, ensuring optimal performance for our customers. Your hands-on skills and analysis abilities will be vital in delivering exceptional service and solutions that keep technology running smoothly. This paid position offers an exciting opportunity to grow your technical knowledge while making a tangible impact on users’ digital experiences.
Responsibilities
Diagnose and repair hardware issues on desktops, laptops, tablets, smartphones, and other mobile devices across Android, iOS, macOS, and Windows platforms
Utilize schematics, technical manuals, and diagnostic tools to identify faults accurately and efficiently
Perform software troubleshooting to resolve operating system errors, application conflicts, and malware infections
Use hand tools and specialized equipment to disassemble, repair, or replace faulty components within computer hardware
Assist customers with technical support inquiries related to operating systems, mobile devices, and hardware performance
Conduct analysis of device performance issues to recommend effective solutions or upgrades
Document repair procedures, parts used, and diagnostic findings clearly in service records
Requirements
Proven experience repairing computer hardware and mobile devices across multiple platforms including Android and iOS
Strong understanding of operating systems such as Windows and macOS with the ability to troubleshoot software problems effectively
Familiarity with schematics for diagnosing hardware faults and using hand tools for repairs
Excellent analysis skills to identify root causes of technical issues quickly
Knowledge of computer components, peripherals, and mobile device architecture
Ability to communicate technical information clearly to customers with varying levels of technical knowledge
Prior retail sales experience is a plus for engaging with customers confidently during service interactions
Job Overview
Join our dynamic team as a Computer Repair Technician, where your expertise will drive the repair and maintenance of a wide range of computer hardware and mobile devices. In this energetic role, you will troubleshoot, diagnose, and resolve technical issues across various operating systems and device types, ensuring optimal performance for our customers. Your hands-on skills and analysis abilities will be vital in delivering exceptional service and solutions that keep technology running smoothly. This paid position offers an exciting opportunity to grow your technical knowledge while making a tangible impact on users’ digital experiences.
Responsibilities
Diagnose and repair hardware issues on desktops, laptops, tablets, smartphones, and other mobile devices across Android, iOS, macOS, and Windows platforms
Utilize schematics, technical manuals, and diagnostic tools to identify faults accurately and efficiently
Perform software troubleshooting to resolve operating system errors, application conflicts, and malware infections
Use hand tools and specialized equipment to disassemble, repair, or replace faulty components within computer hardware
Assist customers with technical support inquiries related to operating systems, mobile devices, and hardware performance
Conduct analysis of device performance issues to recommend effective solutions or upgrades
Document repair procedures, parts used, and diagnostic findings clearly in service records
Requirements
Proven experience repairing computer hardware and mobile devices across multiple platforms including Android and iOS
Strong understanding of operating systems such as Windows and macOS with the ability to troubleshoot software problems effectively
Familiarity with schematics for diagnosing hardware faults and using hand tools for repairs
Excellent analysis skills to identify root causes of technical issues quickly
Knowledge of computer components, peripherals, and mobile device architecture
Ability to communicate technical information clearly to customers with varying levels of technical knowledge
Prior retail sales experience is a plus for engaging with customers confidently during service interactions
