Verified Job
Clerical - Administrative
Community Access Point Assistant
Clerical - Administrative
#175855
Remote / WFH
Northern Lakes College 3.7 3.7 out of 5 stars Atikameg, AB $22.79–$26.95 an hour - Temporary, Part-time, Full-time Northern Lakes College
Job Description
For over 50 years, the Northern Lakes College vision has been to increase accessibility to educational opportunities. With 25 locations across northern Alberta, program sites throughout Alberta, and a unique Supported Distance Learning model, students can access quality educational opportunities without leaving their community. Students can study from the comforts of home, work, on the road, or from one of the many College locations. Northern Lakes College offers a variety of university transfer, diploma, and certificate programs, including Academic Upgrading, Business & Administrative Studies, Health & Human Service Careers, Pre-Employment & Apprenticeship Trades, Resource Technology, University Studies, and Continuing Education & Corporate Training certificates and courses. The college supports and promotes professional development and wellness opportunities and provides employees with an attractive benefits plan and competitive salaries. The College service region offers numerous recreational activities for the entire family to enjoy!
Northern Lakes College has the following temporary position available:
12 hours per week or .33 FTE available at our Atikameg Campus:
Community Access Point Assistant
Salary: $22.79 to $26.95 per hour
Location: Atikameg
September 1, 2026 to June 30, 2027
Qualifications:
A High School Diploma or equivalent
Experience working with the public is required
Experience with Microsoft Office suite is required
A clean vulnerable sector criminal record check prior to commencement
A valid Class 5 driver’s license
A combination of education, training and experience may be considered
Assets:
Experience with teleconference, video equipment, and learning management systems (i.e. teams, Desire to Learn (D2L), Brightspace)
Experience working in educational environments
Nature and Scope of Work:
Reporting to the Chair, Community Learning Supports & Corrections Education, is responsible for providing various services to students, staff, and the community including but not limited to course delivery, site management, student recruitment, marketing, and learning support.
Duties and Responsibilities:
Client Services
Customer service
Provide reception (phone and walk-in)
Handle inquiries
Provide information on College programs
Provide information on Continuing Education & Corporate Training
Counselling or education planning referrals
Schedule appointments for:
Educational planning
Career planning
Funding
Disseminate course/career information
Maintain educational/career resource libraries
Facilitate application forms
Contact applicants as needed
Applicant inquiry/follow up
Application and fee collection
Retention Services
Orient students to services and facility
Coach students in time management skills
Coach students in study skills
Provide library assistance
Provide students assistance for computer use:
How to access e-mail
How to access online classes
How to use Moodle for course work and accessing information
Provide Internet assistance and information on proper internet usage
Assist students in navigating the Northern Lakes College web site
Arrange appropriate learning environments
Refer students to instructor(s) for remediation or learning consultant if required
Recruitment Services
Prepare local promotional materials
Make presentations to local groups
Distribute promotional materials
Represent Northern Lakes College at trade shows
Other recruitment activities as required
Identify and report training needs and barriers
Distance Delivery Services
Collect, store, proctor, and return exams
Proctor online exams
Assist students and instructors with photocopying and scanning
Maintain Xerox Document Centres
Distribute, collect, and return learning materials
Maintain student files
Arrange conferencing connections
Maintain and troubleshoot learning technologies
Site Management Services
Open and close facility and rooms
Arrange for and set up facility as requested
Maintain schedules and bookings for rooms, equipment, and libraries
Assist in recording student attendance
Maintain administrative and educational supplies
Maintain generic campus supplies and learning resources
Maintain hosting supplies
Ensure security for equipment, resources, exams, etc.
Skills/Knowledge:
Excellent communication skills
Excellent customer service skills
Contacts (Internal and External):
Students
Northern Lakes College staff
General public
Successful candidate must provide High School transcripts and a clean Criminal Record Check to Human Resources prior to commencement.
This position is covered under the Collective Agreement between Northern Lakes College and the Alberta Union of Provincial Employees.
Northern Lakes College has the following temporary position available:
12 hours per week or .33 FTE available at our Atikameg Campus:
Community Access Point Assistant
Salary: $22.79 to $26.95 per hour
Location: Atikameg
September 1, 2026 to June 30, 2027
Qualifications:
A High School Diploma or equivalent
Experience working with the public is required
Experience with Microsoft Office suite is required
A clean vulnerable sector criminal record check prior to commencement
A valid Class 5 driver’s license
A combination of education, training and experience may be considered
Assets:
Experience with teleconference, video equipment, and learning management systems (i.e. teams, Desire to Learn (D2L), Brightspace)
Experience working in educational environments
Nature and Scope of Work:
Reporting to the Chair, Community Learning Supports & Corrections Education, is responsible for providing various services to students, staff, and the community including but not limited to course delivery, site management, student recruitment, marketing, and learning support.
Duties and Responsibilities:
Client Services
Customer service
Provide reception (phone and walk-in)
Handle inquiries
Provide information on College programs
Provide information on Continuing Education & Corporate Training
Counselling or education planning referrals
Schedule appointments for:
Educational planning
Career planning
Funding
Disseminate course/career information
Maintain educational/career resource libraries
Facilitate application forms
Contact applicants as needed
Applicant inquiry/follow up
Application and fee collection
Retention Services
Orient students to services and facility
Coach students in time management skills
Coach students in study skills
Provide library assistance
Provide students assistance for computer use:
How to access e-mail
How to access online classes
How to use Moodle for course work and accessing information
Provide Internet assistance and information on proper internet usage
Assist students in navigating the Northern Lakes College web site
Arrange appropriate learning environments
Refer students to instructor(s) for remediation or learning consultant if required
Recruitment Services
Prepare local promotional materials
Make presentations to local groups
Distribute promotional materials
Represent Northern Lakes College at trade shows
Other recruitment activities as required
Identify and report training needs and barriers
Distance Delivery Services
Collect, store, proctor, and return exams
Proctor online exams
Assist students and instructors with photocopying and scanning
Maintain Xerox Document Centres
Distribute, collect, and return learning materials
Maintain student files
Arrange conferencing connections
Maintain and troubleshoot learning technologies
Site Management Services
Open and close facility and rooms
Arrange for and set up facility as requested
Maintain schedules and bookings for rooms, equipment, and libraries
Assist in recording student attendance
Maintain administrative and educational supplies
Maintain generic campus supplies and learning resources
Maintain hosting supplies
Ensure security for equipment, resources, exams, etc.
Skills/Knowledge:
Excellent communication skills
Excellent customer service skills
Contacts (Internal and External):
Students
Northern Lakes College staff
General public
Successful candidate must provide High School transcripts and a clean Criminal Record Check to Human Resources prior to commencement.
This position is covered under the Collective Agreement between Northern Lakes College and the Alberta Union of Provincial Employees.
