Verified Job
Healthcare
Clinic Incharge
Healthcare
#755926
Remote / WFH
Atiya Healthcare Pvt ltd · Delhi ·
Job Description
Job description
Job Title: Clinic In-Charge
Location:Delhi
Experience: 3–8 Years
Employment Type: Full-Time
Job Summary
We are looking for a responsible and proactive Clinic In-Charge to oversee the day-to-day operations of the clinic, ensuring smooth functioning, excellent patient experience, and efficient coordination between doctors, staff, and patients. The ideal candidate should have strong leadership, operational, and administrative skills with experience in managing healthcare facilities.
Key Responsibilities
• Manage the overall day-to-day operations of the clinic.
• Ensure smooth patient registration, appointments, billing, and discharge processes.
• Supervise front office, nursing, pharmacy, housekeeping, and support staff.
• Coordinate with doctors to ensure efficient OPD scheduling and patient flow.
• Monitor patient satisfaction and promptly resolve complaints or escalations.
• Maintain clinic discipline, cleanliness, and compliance with healthcare standards.
• Ensure availability of medicines, medical consumables, and clinic supplies.
• Coordinate with vendors for maintenance, housekeeping, and other facility requirements.
• Monitor daily attendance, staff rosters, and shift scheduling.
• Prepare and maintain operational reports, MIS, patient footfall, and revenue reports.
• Ensure adherence to NABH guidelines, infection control protocols, and company policies.
• Support management in implementing operational improvements and achieving clinic targets.
• Monitor clinic expenses and optimize operational efficiency.
• Conduct regular staff meetings and provide training to improve service quality.
Required Qualifications
• Bachelor's degree in Hospital Administration, Healthcare Management, Business Administration, or a related field.
• Master's degree (MHA/MBA Hospital Management) is preferred.
• 3–8 years of experience in clinic, hospital, or healthcare operations.
Required Skills
• Clinic Operations Management
• Team Leadership & Staff Management
• Patient Relationship Management
• Hospital Administration
• Appointment & OPD Management
• Billing & Cash Handling
• Inventory & Vendor Management
• MIS Reporting
• Excellent Communication & Interpersonal Skills
• Problem-Solving & Decision-Making
• Knowledge of NABH standards (preferred)
• Proficiency in MS Office and Hospital Management Software (HMS)
Key Competencies
• Leadership and team management
• Strong organizational and coordination skills
• Customer-focused approach
• Ability to work under pressure
• Attention to detail
• Conflict resolution and grievance handling
KPIs
• Patient satisfaction score
• OPD patient flow and waiting time
• Staff productivity and attendance
• Inventory accuracy and stock availability
• Clinic revenue and operational efficiency
• Compliance with SOPs and NABH standards
• Resolution of patient complaints within defined timelines
This role is ideal for someone who can independently manage clinic operations, ensure exceptional patient care, and drive operational excellence while maintaining compliance with healthcare standards.
INTRESTED CANDIDATES CAN CALL OR WHARSAPP ON +91-XXXXXXXXXX
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
Job Title: Clinic In-Charge
Location:Delhi
Experience: 3–8 Years
Employment Type: Full-Time
Job Summary
We are looking for a responsible and proactive Clinic In-Charge to oversee the day-to-day operations of the clinic, ensuring smooth functioning, excellent patient experience, and efficient coordination between doctors, staff, and patients. The ideal candidate should have strong leadership, operational, and administrative skills with experience in managing healthcare facilities.
Key Responsibilities
• Manage the overall day-to-day operations of the clinic.
• Ensure smooth patient registration, appointments, billing, and discharge processes.
• Supervise front office, nursing, pharmacy, housekeeping, and support staff.
• Coordinate with doctors to ensure efficient OPD scheduling and patient flow.
• Monitor patient satisfaction and promptly resolve complaints or escalations.
• Maintain clinic discipline, cleanliness, and compliance with healthcare standards.
• Ensure availability of medicines, medical consumables, and clinic supplies.
• Coordinate with vendors for maintenance, housekeeping, and other facility requirements.
• Monitor daily attendance, staff rosters, and shift scheduling.
• Prepare and maintain operational reports, MIS, patient footfall, and revenue reports.
• Ensure adherence to NABH guidelines, infection control protocols, and company policies.
• Support management in implementing operational improvements and achieving clinic targets.
• Monitor clinic expenses and optimize operational efficiency.
• Conduct regular staff meetings and provide training to improve service quality.
Required Qualifications
• Bachelor's degree in Hospital Administration, Healthcare Management, Business Administration, or a related field.
• Master's degree (MHA/MBA Hospital Management) is preferred.
• 3–8 years of experience in clinic, hospital, or healthcare operations.
Required Skills
• Clinic Operations Management
• Team Leadership & Staff Management
• Patient Relationship Management
• Hospital Administration
• Appointment & OPD Management
• Billing & Cash Handling
• Inventory & Vendor Management
• MIS Reporting
• Excellent Communication & Interpersonal Skills
• Problem-Solving & Decision-Making
• Knowledge of NABH standards (preferred)
• Proficiency in MS Office and Hospital Management Software (HMS)
Key Competencies
• Leadership and team management
• Strong organizational and coordination skills
• Customer-focused approach
• Ability to work under pressure
• Attention to detail
• Conflict resolution and grievance handling
KPIs
• Patient satisfaction score
• OPD patient flow and waiting time
• Staff productivity and attendance
• Inventory accuracy and stock availability
• Clinic revenue and operational efficiency
• Compliance with SOPs and NABH standards
• Resolution of patient complaints within defined timelines
This role is ideal for someone who can independently manage clinic operations, ensure exceptional patient care, and drive operational excellence while maintaining compliance with healthcare standards.
INTRESTED CANDIDATES CAN CALL OR WHARSAPP ON +91-XXXXXXXXXX
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
