Client Servicing Executive
Job Description
Client Servicing Executive / Client Servicing Manager
JOB SUMMARY
We are looking for a proactive and highly organized Client Servicing Professional who can manage client relationships, coordinate with internal teams, and ensure smooth execution of branding, marketing, digital, and event-related projects. The ideal candidate should possess strong communication skills, strategic thinking, and execution capabilities to handle multiple projects efficiently while maintaining high client satisfaction.
KEY RESPONSIBILITIES Client Relationship Management
Act as the primary point of contact for assigned clients.
Understand client requirements, objectives, and expectations.
Build and maintain strong long-term client relationships.
Conduct regular follow-ups and status updates with clients.
Handle client queries, feedback, and approvals professionally.
Project & Campaign Coordination
Coordinate with internal teams, including creative, content, video, digital, production, and operations.
Manage end-to-end execution of branding and marketing projects.
Ensure timely delivery of campaigns, creatives, and event requirements.
Maintain project timelines, trackers, and execution schedules.
Monitor project quality and ensure brand consistency.
Creative & Marketing Support
Event & Activation Management
Support planning and execution of corporate events, launches, conferences, dealer meets, and activations.
Coordinate venue requirements, hospitality, production, and logistics.
Manage vendor coordination and on-ground execution.
Ensure smooth event flow and client satisfaction.
Reporting & Documentation
Prepare MOMs (Minutes of Meeting), project reports, and campaign summaries.
Develop quotations, cost sheets, and execution plans.
Maintain proper documentation and communication records.
Share regular updates on project progress and deliverables.
REQUIRED SKILLS
PREFERRED QUALIFICATIONS
Bachelor’s degree in Marketing, Mass Communication, Business Administration, or related field
1–5 years of experience in client servicing, marketing, branding, advertising, or event management
Experience in handling corporate, FMCG, agrochemical, lifestyle, or sports brands is preferred
Familiarity with digital marketing and campaign coordination is an added advantage
SOFTWARE & TOOLS
Microsoft PowerPoint
Microsoft Excel
Google Workspace
Canva
Project Management Tools
Meta Ads Reporting Basics
Presentation & Reporting Platforms
KEY PERFORMANCE INDICATORS (KPIs)
Client satisfaction and retention
Timely project delivery
Campaign execution quality
Internal coordination efficiency
Communication and reporting standards
Ability to manage multiple projects successfully
WORK ENVIRONMENT
IDEAL CANDIDATE PROFILE
The ideal candidate should be energetic, solution-oriented, creative-minded, and capable of handling clients professionally while ensuring flawless project execution. The candidate should possess excellent coordination skills, strong communication abilities, and a passion for branding, marketing, and client management.
CONTACT DETAILS
Company: Adiz Marketing Solution LLP,
Email: shahnawaz.d@adizconnect.com
Mobile: 9967112116
Location: Versova Andheri West, Mumbai
Website: www.adizconnect.com
Pay: ₹40,000.00 - ₹55,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
