Client Service Executive - Digital Marketing
Job Description
The SEO Assistant Manager – Client Success will be responsible for managing client relationships, ensuring successful execution of SEO strategies, and delivering measurable campaign outcomes. This role combines client servicing, SEO understanding, project coordination, and strategic communication to ensure high client satisfaction and long-term account growth.
Key Responsibilities
Translate client requirements into clear internal briefs for execution teams
Coordinate with content, design, development, and SEO teams for smooth project execution
Ensure timely delivery of all SEO activities while maintaining quality standards
Track project timelines, priorities, and deliverables across multiple client accounts
Maintain process efficiency and workflow transparency using project management tools
Account Growth & Strategic Support
Identify opportunities for client retention, account growth, and upselling services
Support strategic planning initiatives for long-term SEO performance improvement
Contribute to process improvements and client success frameworks within the organization
Required Skills & CompetenciesSEO & Digital Marketing Skills
Strong understanding of:
On-page SEO
Off-page SEO
Technical SEO fundamentals
Hands-on experience with SEO and analytics tools such as:
Google Analytics (GA4)
Google Search Console
SEMrush
Ahrefs
Screaming Frog
Understanding of keyword research, content optimization, SERP behavior, and search intent
Knowledge of SEO performance metrics including traffic, rankings, CTR, engagement, and conversions
Basic understanding of website architecture, indexing, crawling, and CMS platforms
Familiarity with HTML basics and SEO-related development concepts
Client Servicing & Communication Skills
Excellent verbal and written communication skills
Ability to simplify technical SEO concepts for non-technical stakeholders
Experience in handling client calls, presentations, and stakeholder management
Strong presentation and reporting capabilities
Confidence in leading discussions and managing client expectations effectively
Project Management Skills
Strong organizational and task management abilities
Ability to manage multiple client accounts simultaneously
Experience coordinating with cross-functional teams including content, design, and development
Strong follow-up and execution management skills
Familiarity with tools such as Active Collab, GA4, Ahrefs, GSC, and AI productivity tools
Soft Skills
Strong ownership mindset and accountability
Proactive approach toward communication and problem-solving
High attention to detail and process orientation
Ability to work under pressure and manage escalations professionally
Strong interpersonal skills and client empathy
Solution-oriented mindset with a collaborative approach
Candidates from SEO Client Servicing, Digital Client Service, SEO Account Management, and SEO Project Coordination backgrounds are also eligible to apply.
Eligibility Criteria
Experience
2–3 years of experience in SEO preferably in an agency environment
Minimum 1–2 years of experience in a client-facing or account management role
Proven experience managing multiple client accounts simultaneously
Educational Qualification
Bachelor’s degree in:
Marketing / Digital Marketing
Business Administration / Management
Communications / Mass Media
Any related field
Preferred Certifications
Google Analytics Certification (GA4)
SEMrush Certification
Ahrefs Certification
SEO or Digital Marketing related certifications
Growth & Career Path
Internal Growth Opportunities
Potential career progression includes:
SEO Manager – Client Success
Senior Account Manager
Account Director / Strategic Lead
Industry Alignment & Future Readiness
Candidates should have awareness of:
AI-powered search ecosystems such as:
ChatGPT
Gemini
Perplexity
E-E-A-T principles and brand authority building
Search intent mapping and topic cluster strategies
Data storytelling and insight-driven reporting
Evolving SEO trends and user behavior patterns
Role Summary
The SEO Assistant Manager – Client Success is a hybrid role that blends SEO knowledge, client servicing, strategic communication, and project management. The ideal candidate should be capable of translating SEO strategies into actionable execution plans while maintaining strong client relationships and ensuring consistent delivery of measurable business outcomes.
Pay: ₹360,000.00 - ₹480,000.00 per year
Work Location: In person
