Client Liaison and Front Desk Coordinator

Full job description
Client Liaison – Family Law Firm (Brandon, FL)

We are a fast-paced and client-focused Family Law Firm in Brandon, Florida, seeking a professional and enthusiastic Client Liaison to support our legal team. If you are looking for a workplace where your contributions are valued and your day begins with purpose, this may be the perfect opportunity for you. As a key member of our support team, the Client Liaison will work closely with all members of the Firm, ensuring seamless communication, client engagement, and operational efficiency. Our team is committed to delivering high-quality legal services with confidence and compassion.

Qualifications:

Minimum 2 years of experience in a professional support role (law firm or legal setting preferred)
Excellent verbal communication skills and professional phone presence is essential
Bilingual abilities are a plus
Proficient in Microsoft Office Suite, especially Teams, Outlook, Word, and Excel
Experience with CRM-style case management systems (e.g., Clio, Caret, ProLaw, Salesforce, or similar)
Strong organizational skills, attention to detail, and commitment to accurate record keeping
Excellent written communication skills, including grammar and proofreading
Ability to work independently, while also taking direction effectively
Must demonstrate professionalism, discretion, and maintain strict confidentiality in all matters
Full-time availability required: Monday through Friday, 8:00 AM – 5:00 PM
Must be able to pass a background check
Key Responsibilities:

Greet clients and visitors in a warm, professional manner
Answer and route incoming calls; take clear, detailed messages when needed
Schedule and confirm consultations with clients and prospective clients
Process incoming mail and digital documents; upload and organize files in case management system
Process Service of Court Document emails and document in case management system
Distribute, track and document Service of Court Documents appropriately
Screen and schedule court dates for all attorneys
Enter billable time for administrative tasks as appropriate
Assist with general office duties and administrative support as needed
Benefits:

Supportive and team-oriented work culture
Work/life balance perks
Paid vacation and sick leave
Competitive compensation
Employer contributions toward health insurance
Optional vision, dental, and ancillary benefits
Retirement plan with employer contributions after 1 year of service
Benefit Conditions:

Waiting period may apply
Only full-time employees are eligible
Job Types: Full-time, Part-time

Pay: $16.00 - $20.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance
Schedule:

8 hour shift
Monday to Friday
Experience:

professional office: 2 years (Required)
Language:

English (Required)
Spanish (Preferred)
Location:

Brandon, FL 33510 (Preferred)
Shift availability:

Day Shift (Required)
Ability to Commute:

Brandon, FL 33510 (Required)
Ability to Relocate:

Brandon, FL 33510: Relocate before starting work (Required)
Work Location: In person